Jeff Blosser Email & Phone Number

Indianola, Ia, Us

Indianola, Ia, Us

New York, Ny, Us

San Francisco, California, Us

Escalation path for emergencies and items that are not being addressed.Improved team dynamics and communication.Defined and tested standards for UNIX and Windows hosts connected to SAN.Wrote and certified playbooks for UNIX and Windows SAN troubleshooting guides for operating systems administrators. Primary performance engineer when UNIX and Windows servers are having performance related issues.Provided feedback and suggestions for reviews, training, coaching, and mentoring.Responsible for the engineering of SAN, NAS, CAS, and Fabric devices.Created and updated security plans for SAN disk and fabric by identifying and documenting the security risks including remote access for vendor thru a secure network.Architected Storage Area Network (SAN) that increased amount of useable storage per floor tile by 50% and reduced cost by 25%.Designed and implemented complex storage designs supporting tier 1 applications.Upgraded and implemented Hitachi SAN software which reduced security risk by allowing authentication to active directory removing local accounts and passwords.Responsible for installation of Cisco, Hitachi, NetApp, and servers in data centers and turn over to the production support team.Identified challenges in the datacenters and documented solutions for senior management review.Attending Situational Self Leadership class offered thru

San Francisco, California, Us

Production support for 24/7 uptime of 40,000 SAN Fabric ports on McData and Cisco Fabric switches and 5+TB's of SAN disk storage on HDS, IBM. NetApp, and SUN.Responsible for day to day SAN provisioning, production support and ensuring storage and fabric ports are always available to meet demand.Responsible for approving and enforcing change control using PAC2000.Highly responsive to customer, employee, and upper management needs and problems.Continually worked to improve process, services, and team performance.Led 5 full time employees and 8 contractors.Improved team morale by increasing communication and always being available.Engineered, designed, documented, and implemented storage solutions for performance, reliability, and redundancy.Reduced storage costs by researching, implementing, and designing tiered storage using Hitachi USPv and AMS.Implemented Tiered Storage Manager to allow dynamic movement between tiers with no impact to customers.Implemented Tuning Manager to evaluate performance issues.Delivered Policy Based Management software to offer service level objectives to customers while moving customers to lowest cost/tier of storage possible.Ensured SAN storage and fiber port capacity are always available while not exceeding 30 days of demand.Improving SAN alarms with on-going implementation of Onaro. Alarm on servers that do not meet SAN requirements of 2 redundant SAN fiber connections.Responsible for tech refresh of old storage devices using Hitachi storage virtualization.Selected for Wells Fargo Tech Masters IX: A day in the life of a transaction.

San Francisco, California, Us

Escalation path for emergencies and items that are not being addressed.Assisted with departmental strategic planning and lifecycle management.Organized team member interviews to understand team needs. Improved team dynamics and communication.Provided feedback and suggestions for reviews, training, coaching, and mentoring.Led team documentation meetings to write and review documentation for the team.Member of the COSMOS team representing OSSMDesign replication strategies and provide services to customers with migration needs out of Cassie Hill or Satellite Data Centers into the core data centers.Replication solutions included NAS (NetApp), array to array, and host based block software (TDMF).Designed and implemented storage solutions using various technologies: HDS USP, Tiered Storage, Universal Replicator, Shadow Image, NetApp, and Copy on Write.Successfully communicated and worked with customers on an hourly basis.Proactively attended Managing for Premier Performance Modules 1-6.

San Francisco, California, Us

Led and provided direction to less experienced staff.2nd Tier support for 3000+ UNIX systems. (HPUX, AIX, Solaris, LINUX)Leveraged BoKs, Powerbroker, and VAS for login services.Worked to resolve, prevent, and anticipate problems as quickly as possible while keeping customers informed of the situation.Approved or arbitrated change requests.Proactively created and maintained production readiness checklist.Assigned and approved change records and work orders in PAC2000.Attended Super worker to Supervisor training.Reduced hardware maintenance costs by implementing new server maintenance agreement.Purchased and installed Enterprise Navigator from Maryville Technologies.Central server configuration repository for 3000+UNIX servers

Managed internal company SAN and backup environment.EMC, McData, Brocade and VERITAS NetBackup 5.0.Project managed, researched, designed, recommended and implemented technical solutions with a focus on infrastructure design.Responsible for SAN migration projects.Migrated 10 TB of data from EMC CLARiiON FC4700 to CX600Migrated 100 TB of data from old EMC Symmetrix on McData to new generation EMC/McData.Designed and implemented Disaster Recovery solution for SUN systems based on jumpstart flash technology, saving 100's of hours in recovery time.Programmed a solution in perl to vault NetBackup images to ensure availability of a site disaster. Rolled out 144 servers to 12 locations nationwide, using jumpstart, running various versions of Solaris, DiskSuite, or VERITAS Volume Manager.Project Managed and installed 13 VERITAS NetBackup environments, including SAN equipment. (Brocade and EMC)Researched and implemented VERITAS BareMetal Restore.Provided daily support of a very large VERITAS NetBackup environment.Implemented 16 SUN systems (V210, V240, V440, and V1280's) including VERITAS VCS, VM, VxFS, and NetBackup.

Directly responsible for all operations related to Education.Responsible for staffing acquisition, retention, dismissal, and workload.Managed 9 instructors and 4 salesmen across 4 cities.Responsible for eduction budget and forecasting.Quality averaged in the top 5 out of 35 locations in the Americas.

Directly responsible for all operations related to Education.Responsible for staffing acquisition, retention, dismissal, and workload.Maintained teaching certifications for 5 Sun courses.Managed 9 instructors and 4 salesmen across 4 cities.Responsible for education budget and forecasting.Quality averaged in the top 5 out of 35 locations in the Americas.

Us

Certified SUN instructor for 5 SUN courses.Coordinated the delivery of Sun education classes in 12 cities.Motivated, managed, and led a team of 20 Sun/VERITAS instructors in 4 cities.Quality averaged in the top 10 out of 50 locations in the Americas. Outstanding employee retention rate.

Administered 200+ Sun UNIX workstations and 450+ users at a 7/24 site.Developed and installed RAID solution that eliminated possible 10-hour outage.Researched and built Sun jumpstart server, reduced workstation build time by 75%.Responsible for the backup and recovery of 100+ Gig of disk space.

Randolph Afb, Tx, Us

Supervised a team of ten system administrators that administrated 200+ UNIX workstations and 450 users.Responsibilities included, but not limited to, system administration, configuration management, disaster recovery, user management, security, and maintenance.Managed annual budget of $18M for maintenance and acquisition of computer hardware and software, supplies and travel.

Education record

B.S, Computer Science

M.S, Computer Science