Jeff Brice

Jeff Brice Email and Phone Number

IT Field Services and Desktop Support Technician
Jeff Brice's Location
Rochester, New York, United States, United States
Jeff Brice's Contact Details

Jeff Brice personal email

n/a

Jeff Brice phone numbers

About Jeff Brice

I've been employed in the IT Field Service and Desktop Support Industry for about a decade now. Whether my work has been for small, family owned businesses, large global corporations, or for friends and family, all clients have been pleased with my expertise and friendly service. Having been self employed at a few points in my career, I know that customer satisfaction makes all the difference in my field of work.

Jeff Brice's Current Company Details

IT Field Services and Desktop Support Technician
Jeff Brice Work Experience Details
  • Teksystems
    Technical Support Specialist
    Teksystems Aug 2019 - Jun 2020
    Hanover, Md, Us
    I served as the sole Desktop Support Technician for both the Rochester and Buffalo offices at Deloitte LLC for TEKsystems. My responsibilites included inventory tracking and troubleshooting and repair of user systems.
  • Datto, Inc.
    Technical Support Expert
    Datto, Inc. Apr 2019 - Jul 2019
    Norwalk, Connecticut, Us
    Worked in a call center providing remote support for data backup devices. Most of my responsibilites involved using RLY to access user systems and troubleshoot backup issues.
  • Unisys
    Field Technician 3
    Unisys Apr 2016 - Feb 2019
    Blue Bell, Pennsylvania, Us
    I worked as an on-site support technician, performing troubleshoot ,repairs, and installations of computers and servers. My clients included Dell, BT, 7eleven, and M&T Bank. Each and every day I made sure my end users were able to put their computer problems behind them and get back to work as soon as possible. Friendly service and a bit of empathy go a long way in turning a difficult incident into a satisfying experience.
  • Crescent Solutions
    Desktop Support Technician
    Crescent Solutions Sep 2015 - Feb 2016
    Irvine, Ca, Us
    I provide friendly computer support to all technology users at Kayne Capital, a financial investment firm located in Los Angeles, California.
  • Centurylink
    It Operations Technical Support 1
    Centurylink Aug 2014 - Jul 2015
    Monroe, La, Us
    I provide support to over 700 computer systems, printers, and mobile devices for multiple locations at Thermo Fisher Scientific. In addition to software and hardware repairs, upgrades, support, and maintenance, I also perform new hire computer orientation, and high visibility town hall meeting and presentation support.
  • Rebelcomp Services
    Business Owner
    Rebelcomp Services Sep 2013 - Sep 2014
    Self Employed, on-site computer technician mostly performing warranty repairs on HP and Dell Computers. I also troubleshot and repaired printers for various companies, performed maintenance and repairs on Rubbermaid computer carts at various hospitals, and set up new and replacement server installations for small and large businesses.
  • Smartech & Associates, Lp
    Onsite Technician\Independent Contractor
    Smartech & Associates, Lp Jul 2013 - Oct 2013
    Austin, Tx, Us
    I performed hundreds of warranty repairs on Dell computers, laptops, and tablets for many different homes, businesses, hospitals, schools, and universities. These repairs varied from hardware and peripheral replacements, component replacements, and OS reinstalls.
  • J&N Computer Services
    Computer Hardware Technician
    J&N Computer Services Apr 2011 - Jul 2013
    Fairport, New York, Us
    I built hundreds of top of the line boutique systems and servers to be shipped to customers all over the country. The buyers ranged from colleges and universities, businesses, gamers, high speed traders, number crunchers, and infrastructure providers. Providing support to these systems over the phone was also a vital role to this position.

Jeff Brice Skills

System Administration Software Installation Troubleshooting Dell Computer Repair Active Directory Remote User Support Networking Data Migration Virus Removal Computer Maintenance Computer Building Computer Upgrades Computer Repair Computer Hardware Notebook Repair Notebook Lcd Screen Replacement Rubbermaid Medical Cart Repair Server Configuration Home Networking Home Wireless Networking Operating Systems Windows Deployment Windows Server Windows 8 Windows 7 Windows Vista Windows Xp Onsite Computer Repair Laser Printers Printer Maintenance Hp Computer Repair Servers Laptops Computer Hardware Troubleshooting Computer Hardware Installation Interpersonal Skills Customer Satisfaction Field Service It Operations Information Technology Microsoft Office Datto Backup Remote Desktop Written Communication English Dell Computers On Site Services Zendesk Hardware Installation Desktop Deployment

Jeff Brice Education Details

  • Bryant & Stratton College - Henrietta
    Bryant & Stratton College - Henrietta
    Information Technology

Frequently Asked Questions about Jeff Brice

What is Jeff Brice's role at the current company?

Jeff Brice's current role is IT Field Services and Desktop Support Technician.

What is Jeff Brice's email address?

Jeff Brice's email address is jb****@****tto.com

What is Jeff Brice's direct phone number?

Jeff Brice's direct phone number is +158528*****

What schools did Jeff Brice attend?

Jeff Brice attended Bryant & Stratton College - Henrietta.

What skills is Jeff Brice known for?

Jeff Brice has skills like System Administration, Software Installation, Troubleshooting, Dell Computer Repair, Active Directory, Remote User Support, Networking, Data Migration, Virus Removal, Computer Maintenance, Computer Building, Computer Upgrades.

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