Jeff Britman Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

President’s Chair Winner 2022 & 2023: Achieved the highest team performance with 145% and 113% to goal respectivly, demonstrating exceptional sales leadershipTeam Leadership: Managed and mentored 20+ sales professionals, fostering their growth and performanceMarket Expansion: Pioneered new sales segment, expanding market reach and revenue potentialTraining Development: Developed comprehensive training materials and best practices to share with the entire inside sales organizationReporting and Analytics: Spearheaded data-driven reporting with Salesforce, Gong, and other tools to uncover best practices and drive performance improvementRules of Engagement: Collaborated with Revenue Operations team to develop comprehensive rules of engagement, fostering clear communication among cross-functional teams, enhancing efficiency and compliance

Phoenix, Arizona Area

Revenue Growth: Exceeded 2020 fiscal year revenue goals by over 263%, contributing to a lifetime total of $1.2 million in generated, and retained revenueRecord Achievement: Department record for the highest MRR, totaling $69k in one monthProduct Development: Spearheaded a pilot program for a new-to-market product, developing processes and training materials resulting in the launch of a new sales departmentCustomer Engagement: Collaborated with the Sales VP and the Marketing team to implement automated email processes to re-engage churned customers

Phoenix, Arizona Area

Revenue Growth: Increased monthly membership renewal by 850% from $4k to over $38kLeadership: Directed training program for 30+ managers across multiple markets, with a focus on 4 key areas:- Revenue: Increasing member retention and overall revenue- Facility maintenance: Vendor management, invoice processing, and service issue management- Training & Development: Mentor and audit OMs in daily tasks and reports- Member Services: Monitor corporate phone calls to Member Service department, train and develop Member Service Managers (MSM) on customer service and issue resolution techniques Facility Launch: Successfully launched a new 45k square foot facility ahead of schedule, collaborating with corporate development staff. Hired and developed a team of 25 employees for the grand openingStaff Development: Hired, mentored, and promoted over 10 entry-level employees into leadership positions

Phoenix, Arizona Area

Customer Service Excellence: Resolved escalated international customer service issuesTeam Management: Developed a staff of 25+ employees, focusing on customer service and retention Sales Performance: Cultivated performance to top 1% of over 700 sales and retention teamsFacility Management: Oversaw in-house facility maintenance and external vendor relationshipsBudget Management: Successfully balanced budgets for janitorial supplies, office supplies, and facility repairs

Phoenix, Arizona Area

Maintained facilities/equipment by collaborating with in-house staff and external vendors and proactively addressing potential issues.Balanced $10,000 monthly budget for janitorial supplies, office supplies, and facility repairs and initiated cost-cutting measures to minimize waste. Built a robust, cohesive team environment in alignment with company values by hiring, managing, and developing three departments with 15 to 25 staff: Front Desk, Janitorial, and Child Care. Achieved top international Revenue Retention percentage 5% by developing staff to peak performance.Lead team to the highest performance of the 40+ statewide locations for membership renewals with a combination of superior customer service and consistent marketing and follow-up.