Founder and President 2009 – PresentBC Technology Group | Mission Viejo, CaBC Technology Group was founded to provide a seamless extension to the technical workforces of our telecom and broadband clients. By creating a virtual infrastructure, we’ve been able to meet client demand in a competitive environment driven by heightened competition, technological innovation and tightening operations budgets.Key Achievements:  Gained Service Agreements with Verizon Communications and Frontier Communications Developed a field services team with 10-year average tenure Completed over 300,000 field service orders/repairs Completed over 200,000 service facilities inspections meeting state mandated targets Designed several custom database driven productivity applications to: o Exceed client expectations in project management roles o Transition client facilities inspections from manual delivery to 100% digital processing o Simplify service order billing and client invoicing to speed up processing o Enhance quality check standards from an industry standard of 10% to over 90% o Manage P&L in real-time making for agile management and responsiveness to client needs

iVideoTrend is a unique video production services company focused on delivering broadcast quality videos at a fraction of traditional production cost. By utilizing cutting-edge digital media technologies we complete high quality, high impact videos ranging from viral to broadcast formats. Company profiles, Artist profiles, Live Event Recordings and Studio Recordings are the types of projects we have successfully completed for our clients. Our current portfolio of projects: http://goo.gl/hlaZ5c

In addition to overseeing the growth of BCTG Teleservices, I’m currently working with NXTM, LLC (WHOOZNXT.com), as a technical content executive. This early stage social media start up has hit the ground running with a solid growing database of 40,000+ emerging artists and relationships with solid brands such as Guitar Center, Jimmy Kimmel Live and Virgin Mobile, among others. I’m currently working with their content, strategic partnership and technical operations teams on a broad range of strategic and tactical initiatives. Highlights have been launching content national distribution relationships with Time Warner Cable, RoadRunner.com and Comcast Communications, designing and building a content management system and producing fresh content with an energetic creative team.

VP Operations 2007 – 2008W.I.R.E.D, Inc | Buena Park, Ca As the face and strategic center of Wired, Inc., I lead a dynamic seasoned team of telecommunications professionals. Under my leadership, the company rapidly expanded over three consecutive years and was consistently ahead of our peers as it related to quality, image, client relations and end customer satisfaction.• My duties bridged a wide range of key functions from business development to operations modeling, IT development, strategic planning, and P&L management• Pursued and won Infrastructure Services Contract with Verizon Communications• Successfully transitioned company from exclusively serving the Cablecom sector to serving the broader Telecom and Fiber Communications sectors• Identified and managed the operation to key financial targets leading the company to profitability

Director, Field Operations 2006 – 2007W.I.R.E.D, Inc | Buena Park, Ca Managed Organizational Growth to 130 employees, 105 company owned vehicles and four facilities.• Designed and organized flexible management systems and business operations, resulting in rapid growth, while improving operational costs• Oversaw payroll, field operations budgeting, OSHA compliance, purchasing, human resource functions, client relations, as well as administrative functions. Ensured timely execution of financial and operational reporting, cost/pricing and related activities• Designed and implemented tiered pay structure resulting in overall cost savings and employee satisfaction and retention• Designed and completed phase one of in-house inventory management database• Hired IT staff and oversaw implementation of the second phase of the enterprise database and productivity applications

Field Operations Manager 2004 – 2006W.I.R.E.D, Inc | Buena Park, Ca Served as primary client contact for Time Warner, Charter and Comcast service areas.• Oversaw workflow forecasting and reporting for each of those systems• Hired, trained, and developed teams of field supervisors, leads, trainers and technicians• Oversaw routing metrics to ensure maximum efficiency, revenue, and cost controls for all client locations• Oversaw daily VOIP launch in one Time Warner and Charter service areas and VOD in Comcast system• Designed Tracking Systems to ensure all quality goals were met at or above client expectations