Jeff Buckner Email & Phone Number

Plano, Texas, United States

Allen, Texas, United States

Frisco, TX

Allen, TX

Contract Start Up Commercial Insurance Division

North Texas

Dallas/Fort Worth Area

• Demonstrates the ability to service customers across all segments as required by business need
• Utilizes expertise to Coach peers performance
• Mentors new hires in their assimilation to Cigna
• Demonstrates a superior level of professionalism and knowledge when communicating with internal matrix partners and external customers
• Creates, owns and executes individual self development plan
• Sustains working knowledge of Business Acumen for role

Richardson, Texas

• Skills utilized in current job: Supervision, hiring, termination, performance evaluations, cross functional communication with associates and executive management, employee relations, presentation skills, root cause.
• Successfully managed a 18 full time team analyst members in addition to 13 contract workers
• Excellent in problem solving and analytical skills, first touch resolution, interpersonal skills, both verbally and written as well as coaching analysts to success in their day to day tasks
• Provided support in the on boarding process, query design, logic and analysis, including insight, data and analytical support to executive management and 9 other departments
• Monitored incoming data requests, implemented improvements in department tools, documented recommended and created accurate completions of tasks needed
• Participated and collaborated on cross-department projects

• Advised potential borrowers regarding appropriate loan programs and the loan process
• Negotiated rates, programs and take loan applications that encompass the point of sale
• Monitored and analyzed financial profitability, product penetration, opportunity and market share capture
• Worked with quality control units, and other support units to enhance production and quality control
• Manage expense controls, pricing exceptions, and pricing
• Successful in closing 85% of residential loans

• Wrote commercial non standard auto program, rates, guidelines, underwriting procedures for 383 Texas agents submitted to Lloyds of London
• Utilized knowledge of commercial auto coverage & underwriting guidelines for both small & middle market accounts to write programs
• Analyzed variables, such as type of amount of coverage, loss control, credit reports, and loss experience
• Developed various reports, analysis of plan performance and financial projections
• Evaluated, underwrote and priced business submitted within company guidelines
• Met deadlines before timeframes/guidelines expected

Plano, Texas

• Directed, developed and lead the Commercial Insurance Division for Property
• Developed driving strategies which have saved Countrywide over $8 million in revenue
• Solid insurance experience in commercial property and casualty, marketing all lines of coverage: General Liability, Auto, Excess Liability, Workers Compensation, E & O, and P & L
• Experienced in handling a high level role in the sales and servicing process
• Book of business included general middle market accounts for contractors mainstreet mercantile, small business, manufacturing, retail and service business
• Managed the development process for existing product-ideas and brought commercial insurance products to launch for increased production and market penetration

Brought in new business marketing activities through Wausau Commercial Markets (WCM) and outside markets, includes account analysis, identification of coverage needs, selection of markets, and negotiation of coverage and priceLead, coached and coordinated team's activities to achieve business objectives, premium by line, specific underwriting and pricing.

Managed day to day servicing of commercial insurance accounts including handling property and casualty coverage for clients involved in banking, golf course management, retail, manufacturing and technologyPrepared and presented submissions, proposals and stewardship reports for clients with premiums of over $500,000 monthlyDelivered special projects for.

Developed a marketing strategy to market and sell all lines of insurance and financial products to policy holders resulting in one million dollar sales in Auto, Fire, Life and Health insurance for 10 yearsAssumed major task of providing professional insurance counseling to ensure policy holders have appropriate coverage, reducing 90% of policy mistakes and.

Bachelor Of Business Administration, Marketing

Associates Of Applied Science, Basics