Jeff C. Email & Phone Number

Sellersburg, Indiana

Provide technical support for various Five-Star Technology Solutions clients

Pekin, In

Goal: To work as a team with all members of the board on the decisions that will continue to keep our buildings safe, to help provide our teachers with the technology and materials needed in today’s world in order to give our students an education to be proud of.

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Sellersburg, Indiana

> Respond to and resolve issues generated from the Ivy Tech Ticketing System in a positive professional manner.> Troubleshoot and resolve PC, audio visual problems in classrooms and labs as needed during and outside of class time.> Troubleshoot and resolve printer and PC problems for students and faculty.> Led facility inventory projects resulting in accurate IT related product information used for Ivy Tech inventory documentation.

Salem, Indiana

> ISO Representative/Lead Internal Auditor: Responsible for maintaining the facilities documentation and ISO QMS/EMS certifications.> Document Controller: Documented and maintained operational procedures to maintain consistent and efficient processes for the facility.> Data Analysis: Created and submitted quality reports showing the status of product quality and customer issues. Used for facility improvements.> Managed Quality Department: Managed personnel to achieve and maintain a robust Quality Department.> Customer Service Representative: Responded to and addressed customer issues to enhance the customer/company relationship. > Conducted facility tours for potential customers.> CNC router operator/programmer: Produced an on time quality product for the facility production lines.