Experienced Operations Leader with a demonstrated history of working in retail distribution and E-Commerce fulfillment. Skilled in managing Key Performance Indicators, Operations and People Management, profit and loss Management, Customer Service, Process Improvement and Effective Communication. Strong and dedicated operations professional who focuses on meeting Safety, Accuracy, and Productivity metrics while creating a positive work environment that fosters a strong culture within an organization. My true passion is helping my team develop into leaders by providing coaching and the necessary tools for them to progress in their careers and become successful within the organization. My projects include leading several Kaizen events, daily GEMBA walks, and 5S implementation that help drive continuous improvement within the site and organization.