Jeff Caplan work email
- Valid
- Valid
Jeff Caplan personal email
Jeff Caplan phone numbers
Over the past 30 years the team at Storecheckers has helped some of the UK’s leading retailers and brand concessionaires become beacons for excellence in Customer Service whilst at the same time supporting them in meeting key sales and operational targets. Storecheckers' reputation for Mystery Shopping, Market Research and Training has been built on our clients’ successes with some of the most memorable being: • Sales increasing by 8% within 6 months• Sales of targeted special offers rising from 40% to 70%• Add-on sales rising by 10% in 2 years• Staff turnover dropping to 20% one of the lowest in the client’s sector• Stock and till loses falling by 50% within 6 monthsThe team carefully tailors all its services for each client and is dedicated to ensuring that all clients achieve the very best levels of Customer Service to improve business performance. One area that really gives Storecheckers the edge is our bespoke reports and statistical analysis with 100% reliable and accurate information. This level of feedback gives clients the answers to questions that are vital to business improvement and may otherwise remain unanswered.With an ever increasing client portfolio Storecheckers’ 30 years experience in the industry makes it one of the most respected providers of Mystery Shopping, Research & Training amongst:• High Street Shops from national chains like Pets at Home & Timpsons to smaller retailers with multiple outlets• Brand Destinations including the National Maritime Museum and Madame Tussauds• Leisure Groups like Manchester United Football Club and Revolution Vodka Bars• Business & Tourism Awards across the UK ranging from Retailer of The Year for Publishing News to Visit Manchester and Welcome to Yorkshire’s Tourism Awards • Town and Shopping Centres from Blackpool to Winchester• Manufacturers like Mars• B2B offering support to lawyers, accountants and estate agentsMembers of Mystery Shopping Association Investors in People
-
Managing DirectorStorecheckers Uk Aug 1989 - PresentBorn out of a passion for good Customer Service I established Storecheckers UK Ltd with my business partner Rena Shaw in 1989. Since its formation we have become a respected player in the field of Mystery Shopping, Market Research & Training to improve customer satisfaction and in turn revenue for clients.My key responsibilities are for strategic business development which includes key account management and moving the business into new sectors as the shape of the retail landscape is continually changing. Over the years new areas have covered video mystery shopping reviews, employee satisfaction reviews, on-line data analysis & reporting and enabling calls to be digitally recorded and emailed.Over the past 25 years the services of Storecheckers have been utilised by both major groups and smaller chains. All have found them to be highly cost effective tools to use for improving performance and sales revenue. Many of our clients past and present are well known High Street names including Aldi, Pets at Home, Timpsons Repair and Virgin Retail, as well as leisure groups such as Campanile Hotels, Madame Tussauds, Hard Rock Cafe, Manchester United Football Club, Carluccios and Pitcher & Piano to name but a few.In view of my experience I am frequently asked to sit on judging panels for awards by organisations including Retail Jeweller, Manchester Business Improvement District & Liverpool Tourism. It is a pleasure to give something back to the business community.I am also a regular contributor to media on retail and service matters, including an article in The Guardian last autumn: http://www.theguardian.com/small-business-network/2014/nov/20/secret-shoppers-turn-around-small-business
-
Finance DirectorDuty Free Shoppers 1987 - 1989Finance Director for UK subsidiary of a US company that operated two Duty Free sites, one at Gatwick North and the second a pre-order site for the Japanese and Asian market based near Piccadilly Circus. This was a start-up role to set up a UK operation within 6 months for what was then the largest Duty Free business in the world. I was responsible for the full development of sales and accounting systems, whilst ensuring that these operated within the onerous and regulatory Duty Free taxation regime.
-
Financial AccountantMothercare 1984 - 1987As a Financial accountant reporting to the Finance Director I was responsible for maintaining control and continuously improving Mothercare’s fashion buying which had previously worked with minimal financial controls. I instigated and oversaw procedural operations of full ‘open to buy’ systems, ensuring that within two seasons overbuys were brought under control. I also took the lead in cutting down losses from theft and stock control improvements which had a significant impact on the opening of a new £30m distribution warehouse where more space could be released for retail sales instead of stock. -
Chartered Accountant - AuditErnst & Young Sep 1979 - Jan 1984Joined as trainee accountant for one year in Ernst & Young’s Hull office before transferring to London. Qualified as a Chartered Accountant in 1982 and spent two years post qualification as an Audit Supervisor. This involved working in insurance and retail and I also had the opportunity to be part of the E&Y team that carried out the privatisation of British Airways.
Jeff Caplan Skills
Jeff Caplan Education Details
-
Economics And Accounting -
Stand Grammar, Whitefiled
Frequently Asked Questions about Jeff Caplan
What company does Jeff Caplan work for?
Jeff Caplan works for Storecheckers Uk
What is Jeff Caplan's role at the current company?
Jeff Caplan's current role is Managing Director, Storecheckers.
What is Jeff Caplan's email address?
Jeff Caplan's email address is je****@****s.co.uk
What is Jeff Caplan's direct phone number?
Jeff Caplan's direct phone number is 44 20 7262*****
What schools did Jeff Caplan attend?
Jeff Caplan attended The University Of Hull, Stand Grammar, Whitefiled.
What are some of Jeff Caplan's interests?
Jeff Caplan has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, Arts And Culture.
What skills is Jeff Caplan known for?
Jeff Caplan has skills like Market Research, Quantitative Research, Qualitative Research, Customer Experience, Customer Satisfaction, Customer Service, Customer Insight, Mystery Shopping, Customer Engagement, Customer Retention, Customer Support, Employee Training.
Who are Jeff Caplan's colleagues?
Jeff Caplan's colleagues are Tom Dixon, Lily Marrinan, Rikesh Sainju, Rena Shaw.
Not the Jeff Caplan you were looking for?
-
Jeff Caplan
London Area, United Kingdom -
1btinternet.com -
Jeff Caplan
London -
geoffrey caplan
United Kingdom1yahoo.co.uk
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial