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Leading Inbenta's Sales Division, my focus has been on leveraging our AI platform to enhance customer support and scale self-service options, resulting in a substantial boost to client satisfaction and business value. With a background in National Sales Management and expertise in Customer Relationship Management, the transition to Director of Sales has been marked by a commitment to driving growth and fostering strong client relationships.Previously, at ValidiFI, my role as SVP of Sales involved transforming risk into confidence by utilizing cutting-edge bank and payment data. Our team's efforts ensured compliance and fraud mitigation, which were integral to offering industry-leading credit risk and bank account verification services. My approach combines strategic sales messaging with a deep understanding of global e-commerce and mobile commerce, always aiming to deliver impactful, omnichannel experiences that prioritize customer engagement.
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Senior Vice President Of SalesValidifiUnited States
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Director Of SalesInbenta Dec 2024 - PresentAllen, Texas, Us -
Svp Of SalesInbenta Oct 2024 - PresentAllen, Texas, UsInbenta’s AI platform future-proofs your customer support engine and boosts your bottom line. Create human-like connections through digital agent workflows that allow your customers to self-serve at scale while enhancing satisfaction.Inbenta’s blended AI provides +99% accuracy in human-like conversational responses. Accuracy builds trust with end-users and increase adoption of digital agents as their primary method of service, resulting in more value and impact for your business.Deliver engaging, omnichannel experiences with one unified platform. Make your customers the focus by leveraging AI across multiple channels likesocial media, messaging apps, CRMs and more, with the ability to include videos, voice, live translation, and seamless escalation to a live agent.
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Senior Vice President Of SalesValidifi Jul 2023 - Oct 2024Alpharetta, Georgia, UsValidiFI Relaunches with Combined Capabilities from RIBBIT to Offer Industry-Leading Credit Risk & Bank Account Verification Services - Better Data for a Better Customer ExperienceWe’ve fused the freshest banking and payment data with intelligent insights to transform your risk into confidence. ValidiFI’s bank and payment data coverage provide the insights needed to succeed. As a Nacha preferred partner, ValidiFI’s solutions ensure compliance and mitigate fraud.ValidiFI® is an industry-leading, specialty consumer reporting agency. Our data, sourced from banks, payment processors, financial platforms, and clients offer risk and data insights to improve profitability. ValidiFI’s API offers access to validation and risk solutions designed to improve account openings, credit decisions, and payment success rates while identifying fraud, and ensuring compliance. Institutions and businesses leverage ValidiFI to enhance their offerings, support the digital process, and gain competitive advantages.
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Svp Product & Market PlanningVerdata Apr 2022 - Jul 2023Atlanta, Georgia, UsVerdata drives efficient and accurate onboarding and monitoring by combining real-time data with analytical insights. Verdata helps organizations mitigate risk and make intelligent, data-driven decisions utilizing powerful service. Flexible and on-demand access across API, Dashboards, Batch, and providing push notifications when increasingly important changes occur within an organization. FINALLY, EVERYTHING YOU NEED IN ONE PLACE! -
Svp Sales/Senior Sales EngineerGiact Jul 2015 - Apr 2022London, GbBuilt on reliability and trust, Giact Systems offers our customers the most comprehensive suite of risk management services that allows companies to accept payments with confidence. Our unmatched reliability, universal compatibility, and customer-focused approach has enabled us to be a leader in the risk management industry. At Giact Systems, our customer's needs are important to us. GIACT offers services that are designed to dramatically reduce the risk of accepting payments. Whether you are a Fortune 500 corporation, small business, non-profit organization, or government entity, Giact System's risk management services are designed with flexibility, to meet our customer's unique needs. Through our cutting-edge, proprietary information/services and experienced team, GIACT delivers powerful, industry-leading results! Our comprehensive suite of services include: - Beneficial Ownership ID - Real Time Mobile Verification and Authentication - Real Time OCR for scanning of ID's/Checks etc. - Real Time Bank Account Verification/Authentication - Real Time Consumer/Business Verification for KYC/CIP/KYB - Real Time OFAC for AML/BSA Regulations - Real Time Email and Social Media Intelligence - Real Time Customizable Securelink Solution -
Svp Sales/Senior Sales EngineerRefinitiv, An Lseg Business Jul 2015 - Apr 2022London, England, Gb -
Regional Sales ManagerEncore Payment Systems Dec 2008 - Jun 2015Preparing daily workloads for staff & coordinating the daily allocation of work. Motivating the team to achieve high standards and KPI targets.Handling new client inquiries and acting as the face of the business.Dealing with and resolving problems and issues which arise.Working with the sales and marketing team to drive sales forward.Mentoring and training up junior and new staff.Monitoring & reporting on standards & performance targets.Arranging & chairing weekly team meetings, focussing on targets & achievements. Implementing new initiatives.Involved in the recruitment of new staff.Praise team members and creates a positive working environment.Ensuring all administrative and IT records are entered and updated correctly. Providing prompt and accurate information on individual performance
Jeff Caton Skills
Jeff Caton Education Details
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Stephen F. Austin State UniversityMarketing -
Frisco High SchoolHigh School Diploma
Frequently Asked Questions about Jeff Caton
What company does Jeff Caton work for?
Jeff Caton works for Validifi
What is Jeff Caton's role at the current company?
Jeff Caton's current role is Senior Vice President of Sales.
What is Jeff Caton's email address?
Jeff Caton's email address is je****@****ata.com
What is Jeff Caton's direct phone number?
Jeff Caton's direct phone number is (866) 918*****
What schools did Jeff Caton attend?
Jeff Caton attended Stephen F. Austin State University, Frisco High School.
What are some of Jeff Caton's interests?
Jeff Caton has interest in Poverty Alleviation, Science And Technology, Children, Disaster And Humanitarian Relief.
What skills is Jeff Caton known for?
Jeff Caton has skills like Sales Management, Leadership, Management, Sales, Team Building, Business Development, Sales Process, Cold Calling, Salesforce.com, Direct Sales, Negotiation, Customer Retention.
Who are Jeff Caton's colleagues?
Jeff Caton's colleagues are Moksha Poladi, Julie Sulkowski, Nick Desilvio, Misty Rodefer, Isaac White, Vikram Matcha, Adam Diveroli.
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