Jeff Chenoweth Email & Phone Number

Bel Air, Maryland, United States

Timonium, Maryland, United States

Supervise the technician team and keep them up to date on current month goals.Train and work with a team of service advisors to hit company sales goals.Keep up to date on all shop maintenance requirements, lifts, tire installation tools, alignment racks, heaters, special tools etc.Help keep technicians up to date on required training as well as keep them up to date on any and all new training information when it becomes available.Work with fleet customers to keep them coming back and satisfied. Maintain a relationship with the local enterprise rental car company for customer loaner vehicles.

720 Wheeler School Road

Oversee day to day operation of shop.Supervise technicians, and assign work orders.Assist technicians with troubleshooting and diagnostics when needed.Prepared and filed all warranty claims with proper manufacture. Make sure proper pay was received.Train new personnel on computer system.Schedule on road technicians jobs for the day.Schedule delivery drivers pickup and deliveries for the day.Assist with all customer relations for shop jobs and any shop complaint or issues.Explain repair orders and quoted jobs to customers to obtain approval for required work.Maintain records for DOT trucks.Keep technicians DOT licenses up to date.

1745 W Jarrettsville Rd, Jarrettsville, Md 21084

Repair all makes of lawn and garden equipment.Repair and maintain all service trucks and equipment.Keep track of time for each job to make sure repair totals stayed within quoted times.Keep shop clean.Maintain accurate inventory of shop tools and lubes.Make sure all parts were billed to correct service work orders.Advise customers on repairs made and demonstrate proper use.