Jeff Cisneros Email & Phone Number

Truckee, Ca, Us

San Francisco Bay Area

In charge of Continuous Improvement, setting strategy, and implementing change at a 750 employee ambulance services company. - Leading Kaizen improvement workshops.- 5s for increased efficiency and decreasing inventory for Critical Care Transport.- Implement company-wide programs on quality, employee experience and equipment reliability.- Re-launch green belt training.

San Francisco Bay Area

- Responsible to implement Production System for Technical Ceramics site within a $1 billion company. Part of the Senior Leadership team, duties include leading site to process excellence using the Morgan Production System. - Leading North America pilot program to test OEE solutions for variety of production equipment.- Implemented 5S (6S) throughout factory to increase efficiency and safety and decrease inventory.- Led 8D root cause investigation of defect, saving $135k per year in scrap for a key ITAR controlled product.- Led X-Matrix Strategy Deployment to senior leadership team, facilitated dozens of key project teams to drive savings, improve flow, saving a verified $700k per year and improving inventory turns andon track to save $1.7M in the next year.- Launched 3 Value Streams and a site-wide, 100% employee daily management system.- Participated in customer audits to verify documented Continuous Improvement projects for their product lines.- Trained and coached lead operators and entire management team to create and use Leader Standard Work.- Leading Warehouse reorganization to improve raw material and product flow, reducing forklift movement and improving inventory control.

San Francisco Bay Area

Provided coaching for executive and senior leaders of 4 hospitals and 8 clinics to develop their Lean leadership skills and value stream management for surgical services, inpatient and outpatient, emergency departments, women's health, and mental health. Facilitated strategy deployment cycles using A3s, X-matrix, and market analysis. Led numerous improvement workshops for improved value flow, reducing cycle times, improve patient outcomes, and help KPI. Worked with many service lines, crossing business functions wherever client engagements required lean expertise in the healthcare setting. Improved Net Promoter and Customer Experience scores for three ER.• Mentored consultant colleagues from entry to senior positions.• Identified project opportunities and led key improvement efforts across enterprise-wide value streams using established Lean best practices, standard work, and acting as a change agent to accelerate implementation of process improvements.• Rapidly implemented COVID-19 projects including setting up employee screening, creating standard work for employee vaccinations and patient flow for testing, increasing staff safety in emergency departments, and reducing Length of Stay and patient discharge times.• Led Kaizen events with every level of employee, from entry level to Hospital Administration.

Alameda, Ca

Consultant at National HR Service Center to decrease cycle times on processing LOA requests, improving communication flows, decreasing time to full competency for new hires, and improving the benefits assessment process. Work with HR agents to reduce tremendous backlog of cases, decrease processing time, and remove wasteful processing steps. Documented and implemented standard work, identified and helped managers to focus on strategic initiatives and projects. Identified key metrics for monitoring several HR department's performance to help identify problem areas. Revised and co-taught White and Green Belt courses for site personnel, and coached and mentored the Green Belt candidates. Led 9 Kaizen improvement workshops. Setup Standard Work for agents and for schedulers, and assisted managers with their department metrics and identifying key metrics for employee productivity and quality performance

Led 5S program from global business division. Created the Green, Black, and Master Black Belt certification program for Genentech. Led the Lean Labs project at Quality Control Laboratory at Vacaville site. Helped develop and teach rigorous Root Cause Analysis training for Quality Investigators and Facilitators for worldwide Roche network.

Manage 9 exempt employees reviewing GMP documentation, leading process improvement projects, gathering and reporting metric data.

Responsible for GMP documentation review, Drug Lot Release, Discrepancy Analysis, documentation training. Developed and implemented training for techs to improve their accuracy of documention to Regulatory standards.

Work in Aseptic Filling, Media Prep, R&D Pilot Plant, and Cell Culture Seed Train.

Biochemistry

Activities and Societies: Pre-health professions club (Mu Delta Phi) representative to School of Science and Mathematics. 2 years New.

Aerospace, Aeronautical And Astronautical Engineering