Jeff Coleman Email and Phone Number

Focussing on carriers looking to see success with Teams Calling. Direct Routing is still a force to be reckoned with, and Operator Connect is the gateway to volume for carriers - but Teams Phone Mobile will be the big game-changer for MNOs looking to leverage the jewel in their telecommunications crown. My global role is seek out and develop the business case / migration plans for MNOs and Carriers looking to be leaders in Modern Work Practices with collaboration and calling.PingCo's Teams Calling Automation Platform (TCAP) is market-leading middleware that sits between Microsoft's 365 Tenant and a carrier's OSS/BSS infrastructure, providing self-service automation of carrier-customer interactions via Operator Connect, Our Service-Hub approach delivers voice applications such as AI, Call Recording, Call-Centre and Analytics that are pre-integrated with Teams. A ready-made marketplace that drives ARPU. stickiness and NPS.Teams is the market-leading collaboration toolset for modern workforce practices, Teams Phone and Teams Phone Mobile are part of every large enterprise's communications strategy - and TCAP solves for carrier OSS/BSS system integration - be in-market NOW and service your customers' calling needs today - both fixed and mobile - at scale, in less than 15 minutes.

PingCo's Teams Calling Automation Platform (TCAP) is market-leading middleware that sits between Microsoft's 365 Teams app, providing self-service automation of carrier-customer interactions via Operator Connect,Teams is the market-leading collaboration toolset for modern workforce practices, Teams Phone and Teams Phone Mobile are part of every large enterprise's communications strategy - and TCAP solves for carrier OSS/BSS system integration. This role was evangelising Teams Calling - DR & OC - for carriers, adding both Teams Calling Automation (programming of 365 Tenants) and wholesale minutes in remote regions to carrier calling profiles on Operator Connect. Significant progress was made in this role signing carriers such as Fusion Connect, Virgin Media O2, Etisalat, Dialog, Telesmart, Telus and others.

Helping carriers, service providers and business unlock the value of communications using AI-driven analysis of fixed, mobile and UC voice, video and messaging interactions.

Selecting, onboarding and managing Twilio consulting partners across ANZ region - reaching across simple bulk messaging partners to specialist contact centre experts, SMB to Enterprise, with Software development skills and specialist technology, industry or vertical knowledge.Drove high levels of growth - circa 40% growth quarter on quarter through 2020

I was responsible for evangelising Broadsoft's (acquired by Cisco) BroadCloud and BroadWorks-based hosted UCaaS offerings for Service Provider and SI's. Targeting customer-facing sales headcount, I worked with product management, created and ran marketing programs, incentive schemes and sales training amongst SP's, their channel partners and integrators to increase sales, drive market share, deliver greater NPS and increase customer loyalty.Broadsoft customers offer fully-hosted, carrier-grade IPTelephony platforms spanning Enterprise, Corporate and SoHo. From core telephony to fully featured UC with clients for IM, Presence, audio and video conferencing, desk-top sharing and Web Collaboration.Responsible for delivering a turn-around from a decline in sales performance at a Tier 1 carrier. Launched and drove to success a new UCaaS product with another Tier 1 carrier, became fastest growing product globally within 12 months.Designed a delivered a channel sales training program, onboarded 60 new partners and delivered outstanding sales performance.Customers include Telstra, Optus, Vocus, Spark (NZ), SingTel, StarHub, TOT and others.

Concentrating on VIC and WA Enterprise customers promoting the migration of Microsoft's vast IM & Presence customer base to utilising Microsoft Lync for Voice calling, video calling, conferencing and collaboration.

Carrried responsibility for the development of professional services capability around HP's 3rd party vendors - Alcatel Lucent, Riverbed, f5, Avaya, Polycom. Scope of activities encompassed development and promotion of packaged services, assessments, validations across HP's South Pacific Network Support & Services division's operation.

Services Sales specialist - primary responsibility was to hit revenue growth targets by selling Cisco networking and IPTel platforms backed by HP professional services for the range of HP's Technology Solutions equipment - on Microsoft, Data Centre and Server consolidation and migration activities.

Recruited and managed distributors and resellers of '3' remote access solutions, video calling and web-based WAP applications.

Largest independant supplier to PABX maintenence in Australia until acquired by Telstra. Primary responsibility was up-selling existing Ericsson voice customers to Cisco IPtel.

Account Manager for selling NEC PABXs, Cisco networking and IPTel solutions.

Sales Manager for data channel - managed the sales targets corresponding to Systems Integrators and Distributors of Wide Area Networking equipment and solutions. Primary responsibility was the promotion of BT's Wide Area Networking carriage services, channel enablement, services promotions, new product introduction. Managed Sales team of 4.