Jeff Compell Email & Phone Number

Hamilton New Jersey, United States

Responsible for identifying and reporting software and hardware issues for Nett Warrior

Updated medical claim reports for Mississippi Medicaid, using C with an Oracle Database

Edison Nj / Remote

Oversaw the ETL processing and meaning full reporting for over 2000 clients. Subject Matter Expert (SME) for the client facing support teams. • Decreased number of ETL failures by developing testing procedures, job monitoring programs and proactive monitoring. • Develop custom software solutions that help customers make more informed decisions, improve their use of capital and manage risk through R reports and Python Pandas.• Reduced client call volume by providing KB articles with known defects and work arounds.• Improved client satisfaction by meeting with High Touch Clients (HTC) to identify issues and provide a status on known issues.• Increased report performance by optimizing queries and adding indexes.• Improved application integrity by creating testing scripts and programs to identify bugs in the applications before release.• Decreased deployment and service time by working with DevOps teams to train support teams, and standardizing deployment procedures.• Received President’s Award for improving customer satisfaction and meeting all key metrics.

Sewaren Nj

Responsible for the day-to-day duties of managing the banking branch. Developed procedures and regulations required by NCUA (National Credit Union Administration). Completed quarterly tax and 5300 forms. Guided the credit union through a merge with the Public Service Federal Credit Union - Middlesex.

Edison Nj / Remote

Worked with clients and third party vendors to export data from their current Practice Management System and EHR systems so data can be migrated to the new Practice Management System and EHR systems

Edison Nj

Responsible for the design/development and documentation for all new and modified programs in the practice management application. • Developed and enhanced programs using Java, C and C#, contributing to solutions that streamlined processes and met CMS guidelines.• Reduced client call volume by over 80% by addressing known issues and update the QA process.• Increased revenue by developing “Fast Service Modules” (FastBill, FastClaim, FastCall, FastRemit and FastCollect).• Increased release schedule by developing programs used by the QA to assist in automating the testing process. • Increased client down time for release updates by developing an automated install script that can be ran unattended and off hours.

Shrewsbury, Nj

Provided support to the U.S. Army, Software Engineering Directorate (SED), to maintain the U.S. Army TrackWolf system. Developed a testbed, in C, to provide application testing of the different modules including, TrackWolf Signal Acquisition System (TSAS), Rapid Information Manager (RIM), Activity Detection Unit (ADU), and the Modulation Analysis unit (MAU). Upon success testing, trained civilian and military personnel at various army bases in the U.S. and Europe.

Tinton Falls, Nj

Supported the U.S. Army, Software Engineering Directorate (SED), to maintain the U.S. Army REMBASS/I-REMBASS system. Designed and developed a message generation system, using C++, to verify software enhancements before delivering modifications to the field. Updated equipment by troubleshooting failures and correcting software problems by replacing EPROM chips with newer software.