Jeff Cooper Email and Phone Number
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Accomplished leader with over 28 years of experience in creating and managing high-performance teams. Broad expertise in Operations Management, Client Services, Project Management, and Fiscal Responsibility offering a unique ability and perspective when aligning business strategy to technology.
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Director Of Services, Client SuccessNri GroupDallas, Tx, Us
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Senior Client Success ManagerRimini Street Dec 2021 - PresentLas Vegas, Nv, UsAt Rimini Street, We deliver superior, client-centric service experiences at scale and help enterprise software licensees extend the life and value of their software investments. To date, Rimini Street clients have saved nearly $5 billion in total support costs, enabling them to invest in innovation and drive competitive advantage and growth. Over 3,700 organizations, including Fortune Global 500, large enterprise and midmarket organizations from a broad range of industries, have depended on Rimini Street as their trusted support provider.Clients buy Rimini Street services to solve a business issue. We Sell Solutions! From our inception, Rimini Street has been Engineered for Support™. Here, we strive to innovate in order to provide our clients the smartest choices and the most control over their IT destinies. Our customers always receive a premium level of support including:1). An experienced primary support engineer with an average of at least 15 years of experience2). Support for customized code at no extra charge3). The freedom to upgrade when it makes sense for their business4). The Rimini Street global support team is staffed and ready 24 hours a day, 7 days a week, 365 days a year. -
Director, Client SuccessSierra-Cedar May 2006 - Dec 2021Alpharetta, Georgia, UsSierra-Cedar is part of Sierra-Cedar Group, Inc., one of the largest, independent North American IT services companies. Together with the Canadian affiliate, Sierra Systems Group Inc., has approximately 2,000 professionals and $250 million in revenues per year. Reporting to the Vice President of Operations, responsible for project oversight, resource management, and account management for all Sierra-Cedar Clients. These areas are comprised of approximately 31 technology and relationship management professionals, for over 52 active clients, and a P/L cost center with an annual budget of 5 million dollars.Services provided include hosting, and managed services solutions on a “24/7” basis that support ERP, business intelligence, integration, and custom developed solutions from Oracle, Microsoft, Workday, MuleSoft, and IBM. -
Manager - Express PayFedex Office Oct 2003 - May 2006Plano, Tx, UsManaged the customer facing, self-service, point of sale applications in the Retail Systems division of a Fortune 100 corporation. Express Systems generated $218 million of revenue annually, and accounted for 50% of all office and print center transactions. Responsible for quality, mentoring and performance of 10 direct reports. Responsible for the profit and loss of an operating budget of, $2.4 million operating budget and capital projects totaling $2 million for FY 2007. Responsible for 24 x 7, 3rd level technical support for issues at over 1300 FedEx Kinko’s Office and Print Centers across the United States and Canada. -
Senior Project ManagerCrestone International Inc. Mar 2001 - Oct 2003UsResponsible for concept development, daily task management, project cost, product quality for all deliverables, creation and maintenance of the Project Work Plan, and profit/loss for project budget. Considered a “Firefighter” by Account Executives and Senior Management, was given responsibility of special projects that were either at risk or in danger. -
Project ManagerSierra Systems Jul 1998 - Mar 2001Plano, Texas, UsResponsible for concept development, daily task management, project cost, product quality for all deliverables, creation and maintenance of the Project Work Plan, and profit/loss for project budget. -
Senior AssociateDeloitte Sep 1997 - Jul 1998Worldwide, OoResponsible for functional analysis, design documentation, and planning, for projects at Fortune 500 clients. -
AssociatePwc Feb 1996 - Sep 1997Gb
Jeff Cooper Skills
Jeff Cooper Education Details
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Texas Christian UniversityInformation Technology -
The University Of Texas At ArlingtonLiberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Jeff Cooper
What company does Jeff Cooper work for?
Jeff Cooper works for Nri Group
What is Jeff Cooper's role at the current company?
Jeff Cooper's current role is Director of Services, Client Success.
What is Jeff Cooper's email address?
Jeff Cooper's email address is je****@****dar.com
What is Jeff Cooper's direct phone number?
Jeff Cooper's direct phone number is +121439*****
What schools did Jeff Cooper attend?
Jeff Cooper attended Texas Christian University, The University Of Texas At Arlington.
What skills is Jeff Cooper known for?
Jeff Cooper has skills like Project Management, Strategic Planning, Operations Management, Agile And Waterfall Methodologies, Client Services, Oracle Erp Implementations, Microsoft Bi Suite, Bmc Remedy, Onsite Offshore Delivery Model, Quality Management, Resource Management, Data Mapping.
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