* Build sales and ensures customer loyalty through bookfairs, institutional sales, special events programming and community outreach. * Offer schools, libraries and local businesses the opportunity to purchase NOOK for their students, customers, staff members and clients through our NOOK in Education and NOOK in Business programs.* Provide special services such as pre-registering devices, customizing devices, loading eBook libraries, troubleshooting, on-site tech support and other services for existing customers. * Serve as a representative of Barnes & Noble with community organizations while cultivating existing business and generating new opportunities. * Work with local media to promote programs & community partnerships.* Draft media releases, store announcements, and event scripts.* Coordinate special events such as author signings, book release parties, bookfair fundraisers, book groups, and children’s events.*Generated over $200,000 in sales for the fiscal year.*Work with Non profit organizations by giving donations and attending special events.*Plan monthly clanedar along with updating events on our store website.

· Responsible for the total store Human resources & Operations, as well as supervision of merchandise sales area to ensure execution according to Kohl’s best practices. · Executive responsibilities include leading the store in associate development, communications, analysis of business operations, expense management & general management of a $14 million dollar store. · Manage store payroll projections, productivity, and controllable expenses in relation to sales trend.· Responsible for hiring & interviewing process to maintain the proper staffing levels to match the workload. · Ensure company merchandise presentation directives & standards are being met while merchandising incoming freight and replenishing the sales floor in 6 departments.· Member of campus committee, which involves recruiting future executives at the USF campus. · Oversee and audit the ad set process to ensure company accuracy goals are achieved.· Provide general oversight of building & upkeep, along with coordinating local & corporate resources to ensure ongoing & preventative maintenance of interior/exterior is achieved.· Responsible for implementation and maintenance of all company stockroom capacity & organizational guidelines.· Coach and counsel associates when necessary based on company productivity goals.· Responsible for managing over 100 associate files to ensure company policy/legal requirements.· Direct 4 supervisors in the areas of merchandise presentation, payroll management, sales management, inventory shortage/system accuracy & operations.Provide interpretation, administration & direction for Kohl’s service standard including the customer service survey, “Yes We Can” program & other customer service programs.