Headed, coordinated and actively managed the Special Carbons business unit from quote to cash• Achieved all-time record for sales volume and revenue in 2019. • Delivered an increase in sales revenue of 130% upon assuming the business in 2016.• Manage and develop the customer base in N. America, Europe, and Asia, interacting with engineers and buyers up to C-level on a regular basis.• Main responsibilities include: customer development, sales, marketing, production planning, order management, logistics, and customer service.• Discovered, developed and added 5 new customers since 2016.• Created a customer base for newly created by-products.• Continued to be utilized by Director of Sales-Americas in preparing Competitive Shipment information and analysis on a quarterly basis.

Newly created role which combined three previously separate positions: Customer Service Manager Electrodes, Business Development Manager Electrodes, and Special Carbons Manager.• Directed quote to cash process for all granular and by-product carbon and graphite from US plant.• Achieved sales volume growth of 29%, 20%, and 16%, respectively, from 2016 to 2019 in Special Carbon business.• Compiled and updated GE Sales forecast of 50kMT+ while functioning as conduit between Sales Managers and VP Production Planning to ensure correct material for customers.• Strategic marketing projects included Competitive Shipments, Monthly Sales Results and Projections.

Selected by Senior Executive Management to assume and lead international sales and marketing operations in Latin America and Europe.• Increased export volume by 8% and grew European sales by 24% from 2012 to 2016.• Directed two (2) person team and four (4) agents in engineering and customer support activities.• Managed ~$85K annual operating budget.• Compiled and analyzed market intelligence and forecasts; communicated this to executive management and made recommendations for sales strategy.• Drove migration of European customer account transition from parent company within 2 years.

Led all aspects of sales and marketing for 15 state territory. Crafted and executed strategies to grow new business and managed existing account base. Established and cultivated relationships with client executives and key client stakeholders. Led five (5) person technical engineering.• Fueled explosive territory sales growth, from 46M USD in 2009 to nearly 70M USD in 2011.• Surpassed sales volume and market growth goals by over 50%.• Solidified relations and improved sales with major accounts like Nucor, Gerdau, and Cascade Steel.

Technically managed memory suppliers regarding any worldwide manufacturing and field situations and day-to-day quality for eServer System X hardware. Oversaw suppliers and resolved issues to avert multi-million dollar revenue impacts to the field and manufacturing sites in China, Mexico, and Hungary; Developed enhanced system for worldwide manufacturing line data collection saving 5 man-days per month.

Lead engineer for advanced alumina substrates which achieved a product yield gain of 13%. Implemented process improvements on glass ceramic substrates, increasing yield by 15%. Developed program to provide real-time feedback on machine-related parameters. Provided path to track parameters vs. yield vs. cost savings.Provided guidance to engineering technicians and manufacturing team leads for troubleshooting.

Lead engineer for multiple fused-cast refractory product lines. Designed, developed, conducted, and implemented process improvements in the process leading to a 17% reduction in product defects. Coordinated diamond saw and pad testing program and improved tool life by more than 15%, resulting in $200k annual savings.