Jeff Dane Email & Phone Number

Gilroy, CA, US

USA

Provides support to Nationwide Team of Medical professionals, develops Ambulance Deployment Plans, responds to RFPs for ambulance services by determining demand and scheduling requirements using raw data. Supports regional management to provide real time and on demand analysis related to system improvement.

San Francisco Bay Area

San Jose, CA

Responsible for leading Managers with oversight of large ambulance operations servicing 40,000 annual customer transports. Managed multi-million dollar budgets and assisted in business development. Responsiblities include System Status Management, customer service, Demand analysis, safety & risk and performance improvement analysis/ implementation.

San Jose, CA

Developed system for reviewing performance of ambulance operations. Analyzed metrics for operational, clinical and customer service performance. Prepared charts, graphs and reports on daily, weekly and monthly basis and used results to develop and implement tactics for overall and individual performance improvement.

San Jose, CA

Led a large 911 emergency operation responding to over 120,000 requests for ambulance services in County of Santa Clara. Maintained performance based contract with County and Private Hospitals, ensuring high level of response time standards and customer service standards were met within required budgetary framework. Primary liaison between AMR and County.

Santa Clara County

As both a Field Supervisor and the Administrative Supervisor, I handled the day to day operations in a demanding 911 ambulance system in Santa Clara County. Responsibilities including managing the schedule, conflict resolution, complaint investigation and interaction with Law, Fire and Hospital agencies.

San Jose, CA

Functioning as part of a two person team on an ambulance, I provided paramedic level care and transportation to the sick and injured, including medical, trauma, HAZMAT and disaster incidents.