Directs, coordinates, and synchronizes all operations, security, planning, and knowledge management activities at the U.S. Army's capstone educational institution for enlisted leaders and sergeants major. Responsible for the development and marketing of themes and messages that support and further educational activities that affect more than 390K enlisted Soldiers annually. Leads near-term and strategic planning efforts to enhance the institution's execution of its mission and provide even more effective and efficient systems, processes, and facilities to better support Soldier leadership development into the future.

Executive civilian leader of a multifaceted operations staff; determines departmental objectives, sets organizational priorities, and supervises six direct report managers; responsible for current operations, training and training programs, master and contingency planning, physical and personnel security, and facilities management and maintenance at the Army’s capstone leadership institution for noncommissioned officers; performs research and analysis in order to make well-informed, effective, and timely decisions and anticipates their impact and implications; anticipates and meets the needs of both internal and external customers; identifies and analyzes problems and generates solutions and recommendations; produces clear, concise, and organized plans, instructions, and policies for implementation across the organization; produces and delivers clear and concise oral presentations relating to plans, policies, and initiatives for both internal and external stakeholders; analyzes and interprets task orders, policies, and guidance for applicability and implementation.Planned and efficiently executed an extensive institutional reorganization; planned, coordinated, and provided oversight on facilities projects and technology upgrades that expanded available administrative work space, provided more professional and comfortable classroom environments, and improved communications connectivity through robust video-teleconferencing capabilities; developed and streamlined fiscally efficient standard operating procedures and business practices which directly contributed to the institution’s receipt of the highest level of Army academic accreditation and award of a coveted military unit award; restructured department to provide improved responsiveness to customer and organization needs and to more effectively utilize the staff’s individual skills and talents; awarded four civilian service commendations and four monetary awards for outstanding performance of duties.

Director of the Army's enlisted staff development training course; supervised an 18 member staff; recruited and interviewed prospective staff members; trained and certified instructors in accordance with organizational standards; oversaw all student management processes; recommended revisions to training plans; developed training schedules and strategic plans within time, resource, and fiscal constraints; coordinated training areas and facilities; oversaw all aspects of course execution, to include resourcing, personnel administration, budgeting, strategic development, facilities utilization, and on-call, off-site delivery of course. Conducted needs analysis and developed a dynamic staff training scenario that became the standard model for senior NCO leader training across the Army; conducted analysis, recommended changes, and supervised the incorporation of $2.1M in technical enhancements and upgrades; supervised the development of leader training curriculum for both in-house and external course delivery; established a high performing team by considering and responding appropriately to the needs of assigned staff; chosen from candidates across the Army to evaluate and mentor senior Army leaders and staffs during large scale training exercises; received numerous military commendations and decorations for leadership and excellence; personally selected to evaluate and mentor the processes and policies of external departments and organizations.

Supervised multi-site, overseas operations of over 600 people and the employment of resources valued in excess of $60M; effectively managed high pressure, day-to-day operations of a command operations center; conducted needs analysis and developed clearly understood orders on behalf of executive leadership; identified problems, evaluated utility of applicable resources, and implemented effective solutions by establishing unique functional processes; advised executive leadership on operations, personnel, planning, and safety. Adapted to a constantly changing and dangerous operational environment; prioritized, planned, and supervised the transportation and logistics required to move over 24,000 people between various locations throughout Iraq through coordination between U.S. government, foreign coalition, and local civilian ground, rail, and air movement assets; assisted with strategic planning and orchestrated the processes that resulted in the permanent establishment of Iraqi Army leader development courses, basic training programs, and the establishment of the first five battalions of the Iraqi Army (post-U.S. invasion). Awarded the Bronze Star Medal for the planning, execution, and oversight of large scale operations within an active combat zone; instrumental in the organization’s receipt of the Department of Defense Joint Meritorious Unit Award.

Supervised the operations, training, personnel management, and worldwide employment of a 12 man Special Forces team; established organizational policies and protocols; led team independent of higher local authority while deployed on international and domestic operations; conducted demanding, sensitive, and highly specialized military operations; provided senior staff and leader development; conducted detailed intelligence analysis in order to develop extensive mission and training plans; coordinated efforts with other military services, other government agencies, and non-governmental organizations; facilitated mission accomplishment by effectively engaging mission relevant stakeholders utilizing cross-cultural communication and negotiation skills while on numerous overseas operations. Professionally recognized as a clear and convincing communicator, trained and experienced in leadership, organizational behavior, logistics operations, and project management. Awarded two Meritorious Service Medals as a Special Forces Operator and demanding leader who ensured mission accomplishment in the most challenging environments and situations; commended several times by foreign nations for combined operations with local military and law enforcement agencies.