Jeff Doherty Email & Phone Number

Charlottetown, PE, CA

• Integral role in managing a US long-haul fleet of 80-100 power units hauling temperature-controlled freight throughout all North America.
• Maintaining and building collaborative working relationships with internal staff and key external stakeholders in day- to-day operations.
• Day-to-day operations include monitoring a large volume of pickup and delivery schedules and ensuring no delays, managing driver schedules/logbooks, communicating with key customers while product is in transit, and.
• Requires a high level of versatility in a very fast paced and dynamic environment, as well as the ability to exercise sound judgment, considering the situation, issues, and key players, and corporate objectives.
• Ensuring that all reloads and connecting freight are scheduled and planned accordingly to maximize profitability, and that everything makes logistical sense.
• Maintaining strong rapport and relationships with company drivers to maintain and improve driver retention in an industry that is currently in a shortage for them.

Charlottetown, Prince Edward Island, Canada

• Financial statement and T2 Corporate tax return preparation, tax planning services for corporate clients. Conducted financial ratio analysis to evaluate strengths & weaknesses, and to support recommendations from the.
• T1 Tax Return preparation for personal tax.
• Gained valuable experience in public sector accounting, providing sound financial advice to small business owners at a professional level, and providing strategic advice and recommendations while managing valuable.
• Gained valuable knowledge from an accounting standpoint about various private sector industries through financial statement preparation, regular client interaction, as well as on-site audits.

Canada

• Toured 48-50 weeks of the year throughout the Maritimes and Ontario, performing at a professional level at clubs, festivals, and corporate events.
• Annual small business revenues exceeding $150,000.
• Gained valuable experience in maximizing profits, cost control, marketing, and strategic decision-making while maintaining a high musical standard. These skills were also developed while being highly engaged as a.
• Managed relations with booking agents, venue managers and gained skills in developing strong business relationships to expand our tour schedule.

Charlottetown, Prince Edward Island, Canada

• Provided strategic advice and recommendations to clients while selling CIBC products and services including registered and non-registered investments, retirement planning products, secured/unsecured lending products.
• Load adjudication requirements included supporting the evaluation of proposals and applications for loans, lines of credit, mortgage products.
• Gained a sound understanding of the CIBC vision and products, customer needs and strategies in this area of banking and managing this against a work plan.
• Achieved a high level of success in sales and customer relations on a district level.

Kelowna, British Columbia, Canada

• Learned CSR processes and procedures in a very busy central branch that handled a high transactional volume.
• Had significant responsibility for handling large amounts of money, adhering to branch policies and procedures, and dealing with valued clients.
• Developed an ability to provide outstanding customer service as part of the CIBC team.

Charlottetown, Prince Edward Island, Canada

• Provided Quality Assurance services for the main client, Eastlink.
• Conducted employment interviews in English and French
• Audited agent calls and coached afterwards on areas requiring improvement
• Trained employees to provide support for new products and systems and worked with employees to help them develop effective communication and other job-related skills.

Byron Bay, New South Wales, Australia

• Managed a resort that accommodates up to 300 international guests as well as a small staff.
• Responsibilities included reception, promoting and booking tours and excursions, managing guest reservations, balancing daily cash, guest enquiries and needs.
• Gained valuable experience in communicating regularly with an international clientele from all over the world.

• Worked part-time while in university, managed client accounts related to day-to-day banking and account maintenance.
• Responsible for individual customer needs, providing high quality advice, sale of products and promotions, and working effectively as part of the team in a very dynamic environment.

Bachelor'S, Business Administration

International University Academic Exchange, Business Administration