Jeffrey Donaldson

Jeffrey Donaldson Email and Phone Number

Sr System Engineer Applications @ Kaiser Permanente
Jeffrey Donaldson's Location
Atlanta, Georgia, United States, United States
Jeffrey Donaldson's Contact Details
About Jeffrey Donaldson

At Kaiser Permanente, responsibility and innovation define my role as a Sr IT Engineer Applications, where I ensure the security and efficiency of RightFax servers within a PCI-compliant section of our network. My tenure has been marked by spearheading the seamless integration of RightFax Washington into our national system, well ahead of schedule, showcasing my proficiency in managing complex conversions and disaster recovery planning.With a background as a Senior Windows System Engineer, I bring expertise in server management across various Windows OS and VMware environments, complementing my current focus on cyber attack recovery strategies. The transformation of service desk operations, halving critical tickets, reflects my commitment to enhancing user satisfaction through strategic problem-solving and robust documentation.

Jeffrey Donaldson's Current Company Details
Kaiser Permanente

Kaiser Permanente

View
Sr System Engineer Applications
Jeffrey Donaldson Work Experience Details
  • Kaiser Permanente
    Sr System Engineer Applications
    Kaiser Permanente Jun 2021 - Present
    Oakland, California, Us
    • Guarantee data security by managing Disaster Recovery and Cyber Attack recovery planning, task assignments and down scenarios, reducing cyberattacks by 100%• Safeguard data and network security for the Payment Card Industry security zone and passed yearly auditing with 0 issues. • Enhance efficiency by creating PowerShell scripts to perform tasks concurrent with upgrades, reducing upgrade times by 50%• Inherited and managed failing conversion from a new acquisition making the project successful one month ahead of deadline. • Manage server patching, security policy updates and backups resulting in a 97% success rate inside the corporate monitoring window.• Enhance web security using Jira/WhiteHat scans to research and implement IIS security settings reducing our errors by 100%.
  • D4C Dental Brands, Inc.
    Senior Windows System Engineer
    D4C Dental Brands, Inc. Apr 2019 - Jun 2022
    Atlanta, Georgia, Us
    • Identified and scripted morning user problem reducing the service desk tickets by 50%• Implemented changes that secured the server environment reducing ‘phantom changes’ by 100%• Scripted end of month procedures to reduce man-hours by 75%• Ran project to retire technical debt by upgrading or retiring 80 servers in 4 months.• Managed and changed system on local NAS storage increasing proficiency by 25%.• Engineered patching and backup solution for remote offices increasing both measurements by 100%
  • General Motors
    Infrastructure Engineer And Innovation Owner
    General Motors Apr 2014 - Feb 2019
    Detroit, Michigan, Us
    • Scripted solution to replace license files and change service account passwords on servers resulting in shorter down time and minimized staff commitment. • Wrote materials and trained more than 500 staff globally resulting in faster customer support and the reduction of service desk tickets by 58% in one year• Guaranteed project servers met 5-star security protocols bringing them to 100% compliance in the timeframe allotted. • Engineered solution and managed the migration of servers from 2008 to 2016 completed 2 weeks early and resulted in 5-start protocols being met
  • Wellstar Health System
    System Administrator - Endpoint Engineer
    Wellstar Health System Nov 2008 - Apr 2014
    Marietta, Georgia, Us
    • Ensured that network of Microsoft servers were updated and patched reducing downtime by 20%• Transformed many older ‘setup’ software packages to msi installs, which streamlined software distribution and reduced on-site technical visits by 30%• Produced and implemented project to move Novell Netware servers to SUSE Linux increasing manageability in a changing market.• Executed project to change endpoint management from Novell Zenworks to Symantec CMS increasing functionality to control assets.
  • Uab Hospital
    System Administrator Ii
    Uab Hospital 1998 - 2008
    Birmingham, Alabama, Us
    • Wrote detailed documentation on product install and server maintenance. • Managed the Microsoft Active Directory environment as well as administering the Novell Groupwise email system. • Using Novell ZENworks tools, created and deployed software and updates to endpoint devices.

Jeffrey Donaldson Skills

Active Directory Vmware Windows Server Servers Troubleshooting Technical Support Windows 7 Healthcare Information Technology Windows Citrix Metaframe Virtualization Blackberry Enterprise Server Software Installation System Deployment Novell Altiris Deployment Console Zenworks Citrix Appdna Suse Novell Oes2 Linux Emr Vmware Esx Windows Xp Citrix Software Documentation

Jeffrey Donaldson Education Details

  • Herzing University
    Herzing University
    Computer Science

Frequently Asked Questions about Jeffrey Donaldson

What company does Jeffrey Donaldson work for?

Jeffrey Donaldson works for Kaiser Permanente

What is Jeffrey Donaldson's role at the current company?

Jeffrey Donaldson's current role is Sr System Engineer Applications.

What is Jeffrey Donaldson's email address?

Jeffrey Donaldson's email address is jeff.donaldson@gm.com

What is Jeffrey Donaldson's direct phone number?

Jeffrey Donaldson's direct phone number is +140430*****

What schools did Jeffrey Donaldson attend?

Jeffrey Donaldson attended Herzing University.

What are some of Jeffrey Donaldson's interests?

Jeffrey Donaldson has interest in Human Rights.

What skills is Jeffrey Donaldson known for?

Jeffrey Donaldson has skills like Active Directory, Vmware, Windows Server, Servers, Troubleshooting, Technical Support, Windows 7, Healthcare Information Technology, Windows, Citrix Metaframe, Virtualization, Blackberry Enterprise Server.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.