Jeff Dumm Email & Phone Number

St. Louis, Mo, Us

United States

Greater St. Louis Area

• The face of the local T-Mobile brand in television interviews, community events, social media campaigns, & cause marketing initiatives benefitting local charities.• Coordinated all internal market-wide sales meetings.• Partnered with National Brand Manager and Director of Sales to execute all “T-Mobile’s Got Your Back” non-profit initiatives, which helped raise 325 toys for Cardinal Glennon Children’s Hospital, 1500 lbs. of food for Food Outreach, 1000 backpacks for Adams Elementary School, and 250 coats for Faith Works Ministries.• Produced agendas and coordinated logistics for 60 events from initial concept to finished product• Managed technical aspects of key marketing systems (marketing automation, CRM, content) used to generate, distribute, and report on leads.• Created and coordinated “Party with the Aardy” activation strategies for T-Mobile branded vehicle and street team to increase brand awareness and foot traffic for 35 stores.• Responsible for creating content and uploading photos for company social media platforms (Twitter, Facebook, Snapchat, & Instagram).• Evaluated and managed the performance of marketing campaign activities.• First person in WV's 10 year history to be promoted to local marketing manager.• Interpret industry trends and competitive information and develop strategies and tactics to respond to opportunities and changes in the marketplace.• Ensure that marketing communications are supportive of and consistent with marketing strategies.• Business development with partnership members• Networked at internal and external events to develop relationships with industry contacts.

Greater St. Louis Area

• Grand Opened the South Grand location and finished the year 15th out 300 stores.• Established new sales records in every major metric (revenue, profit, total boxes sold, accessory per kit, mobile internet, @Work) at Fairview Heights, Loughborough, South Grand, & Laclede Station stores.• Won Top Retail Store Manager and People Excellence awards for 1st Quarter 2014• Exceeded organizational performance metrics and individual performance goals. Achieved revenue growth of 174% at Fairview Heights, 194% at Loughborough, 152% at South Grand, and 171% at Laclede Station within first 30 days. • Successfully managed and coached each store team to consistently maintain a high level of standards around critical KPI's.• Drove and maintained solid operational processes, inventory management and inventory rationalization, planogram and merchandising integrity and overall facility cleanliness and maintenance. • Hired, trained, and mentored a winning sales team at four different locations. Got to know my team members - their strengths and weaknesses, aspirations and goals, background and experience - and use that knowledge to help them succeed. • Developed/managed all employee files – including positive as well as constructive feedback/coaching. • Adhered to strong documentation guidelines as outlined in the progressive discipline process. • Provided informal coaching and support during the course of any given day. Assist and support store associates in all aspects of sales and customer service as required. • Coordinated sales and local marketing events on a regular basis. Participate in community events and public relations activities to develop a positive image for the company in the local community.

Michigan, Missouri, Washington, Indiana, Arizona, & Texas

•Responsible for recruiting, hiring, training, maintaining, and retaining over 60 sales contractors and 7 sales directors throughout 8 newspapers within my 6 state territory. •Set-up, staffed, and managed over 300 events per year including major accounts like; St. Louis Cardinals, St. Louis, Blues, St. Louis Rams, Arizona Cardinals, Arizona Diamondbacks, Phoenix Coyotes, home shows, boat shows, auto shows, and other large industry trade shows.•Established and/or maintained strong retail partnerships with major store chains like Kroger, Walgreens, Dollar Tree, WAL-MART, K-Mart, Sam’s Club, Bashas', Safeway, Fry’s, and Shop N’ Save.•Managed all aspects of client relations, client retention, and account management.

Greater St. Louis Area

•Handle all responsibilities associated with sales, marketing, social media, online marketing, client acquisition, client retention, account management, event planning/production, staffing, and accounting. •Custom tailor sales/marketing solutions to meet each individual clients' goals and objectives. •Create content copy for radio commercials, marketing flyers, sales letters, websites, and social media.• Increased sales volume by 65% for Gianino Group by executing guerilla/grass roots marketing campaign within the retail, hotel, restaurant, and entertainment industries.• Created, promoted, and hosted first ever “On Tracy Lane Concert After party” sponsored by Southern Comfort. • Aided client, Fight Night Promotions, in creating first ever professional boxing event called “Boxing at the Orpheum.” Tasks included by not limited to booking sponsors, ticket sales, weigh-in and fight night production.•Created and executed the official "Boxing at the Orpheum Afterparty” benefiting Operation Food Search for Irish Outlaw Boxing.•Planned and produced Halloween event called “Freak N’ Flow” for my client, Al Hrabosky’s Ballpark Saloon.

West Palm Beach, Florida Area

• Increased sales locations by establishing strong retail partnerships with major store chains like Sports Authority, Winn-Dixie, Gander Mountain, CVS Pharmacy, and K-Mart.• Increased sales volume by 200% in 30 days, 400% in 60 days, and 600% in 90 days from 50 sales per week to 300 per week.• Client retention and market development.• Team development, resource allocation and employee training..• Provided staffing, set-up, and operation of over 200 events per year for the marketing and events department.• Implemented successful sales and marketing campaigns at major sporting events like Honda Classic, ATP Delray Beach Tennis Championship, and St. Louis Cardinals/Miami Marlins Spring Training.• Generated record breaking sales number for major flagship events; South Florida Fair; Sun Fest, ArtiGras, Palm Beach County Home Show, Our Kid’s World, and Palm Beach International Boat Show.• Created a retail partnership program to raise money for local non-profit, Jason Bartlett Animal Rescue.

Greater St. Louis Area

• Increase sales pipeline by cold calling, telemarketing, lead groups, chamber meetings, referrals, and strategic partnerships.• Made recommendations on system design, system sizing, professional services, and implementation timeframes to ensure project success and profitability.• Present and sell Optitek’s services, including OnBase ECM software, to small-medium sized businesses and large Fortune 500 companies to generate new sales revenue.• Prepared weekly and monthly status reports for President, Vice President, and client point of contact to reflect statistics and overall project accountability.• Prepared statements of services, proposals, quotes, tracking logs, job set up manuals, and coding manuals.• Responsible for prospecting, outside sales calls, professional presentations, account management, maintaining high standards of customer focus, customer service, and general follow-up interaction.

Greater St. Louis Area

•Help grow business from $120,000 annual sales to over $3 million annually; allowing Reality Systems to be recognized as the 7th fastest growing private company by the St. Louis Business Journal.•Exceeded sales quota by 132% and 167% last two years, which contributed to 1040% growth in company revenue.•Responsible for prospecting, outside sales calls, professional presentations, account management, maintaining high standards of customer focus, customer service, and general follow-up interaction.•Sales objectives were to identify opportunities at prospects’ and customers’ sites, then solution sell Reality Systems’ suite of products and services.•Supervised and trained up to 50 staff members in litigation support for document review, document scanning, processing, reproduction, production, privilege review, copying, and coding.•Managed multi-million pages of document collections in hard copy, CD-R and electronic format, overseeing projects from the proposal stage through client delivery,•Traveled and represented the company at various industry trade shows.• Planned, organized, and marketed Reality Systems’ First Ever Litigation Technology Show.

Bachelor Of Business Administration (B.B.A.), Accounting

Activities and Societies: Intramural Sports; Student Manager-Women's Basketball Team; Full-time telemarketer

Business Administration And Management, General