Jeff Hirsch Email & Phone Number

I am an accomplished BUSINESS OPERATIONS LEADER with a documented track record of success including promotions involving increasing levels of business responsibility and financial management inside the retail industry with a major US brand. I possess deep knowledge of retail operations, and my success is built on data-driven decision making, strong revenue generation, sales growth, and business operations excellence. Additionally, I am adept at analyzing total business operations and implementing needed changes to take the business to being a top performer in the company. I am known for business turnaround and team development to create business growth and cohesive, collaborative teams that achieve goals and sustain successful results. My career passion is blending my leadership abilities, data and process analysis skills, and financial management expertise to create business operations excellence.CAREER HIGHLIGHTS:• Drove sales increase of $15M from September FY 20 to September FY 21• Identified major shrink opportunities in Fort Wayne store and reduced shrink by 100% over $80,000• Drove profitability up $1.4M over previous year 21.2% increase• Helped lead 15 Clubs in regard to Fresh Initiatives given demonstrated expertise• Revamped store culture, evident in Customer experience survey, increasing 500+ BPSSKILLS AND EXPERTISE: Role Focus:Operations ManagementBusiness TurnaroundData AnalyticsFinancial AnalysisStrategic PlanningTeam LeadershipApplicable Skills:Business GrowthAnnual GoalsData Metrics Report AnalysisGoals / KPIsP&L / Budgeting / ForecastsFinancial ControlsCost ReductionExpense ManagementRetail MerchandisingProcurement / BuyingInventory / ShrinkProblem SolvingDecision MakingProcess / Procedures DevelopmentProcess ImprovementCustomer AnalysisMembership EngagementCustomer RelationshipsHiring / TrainingCoach / MentorPerformance ManagementSuccession PlanningMotivation / Morale

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  Western Michigan University

  Business