Jeff Eberling Email & Phone Number

Fort Collins, Co, Us

Responsible for administering, maintaining, coordinating and monitoring the Bank’s day-to-day compliance with BSA/AML/OFAC/CDD/EDD/KYC/FinCEN/USA Patriot Act, and related laws, regulations, policies, programs, initiatives, rules and reporting requirements. Responsible for managing, administering, and enhancing all aspects of the BSA/AML/OFAC monitoring systems, including making sure that appropriate parameters are in place to identify suspicious activity. Monitoring systems include both system reporting and automated transaction monitoring software.Ensure that all required regulatory reporting is conducted in a timely, accurate, complete and compliant manner, including but not limited to the timely and properly completed submissions of Suspicious Activity Reports (SARs) to FinCEN as well as FinCEN 314(a) and 314(b) procedures and reporting. Maintain an effective CDD/EDD risk rating and monitoring program to include initial and ongoing assessments, and review and analysis of unusual/suspicious account activity.Act as a liaison for State and Federal examinations and internal and external independent audits of the Bank’s BSA/AML/OFAC compliance programs; responsible for responding to exam and audit findings and overseeing the corrective action of any related compliance deficiencies or violations.Responsible for maintaining and updating the BSA/AML/OFAC policies and procedures and seeking approval by the Company’s Board of Directors. Conduct BSA/AML/OFAC risk assessments annually or as needed with consideration to products, services, customers, and geographies that may present BSA/AML/OFAC related risk; and collect and report annually.Responsible for the companies Money Transmission Licenses (MTL), oversee monthly/quarterly/annual MTL reporting at Federal and State levels, interaction with various State regulators on MTLs, oversee annual MTL maintenance, Secretary of State filings/reporting and ensure compliance of the MTL program at the Federal and State levels.

Fort Collins, Co, Us

Responsible for the Quality Assurance (QA) and Quality Control (QC) programs at the enterprise level. Quality Assurance team is responsible for monitoring policies/procedures, internal controls, staffing, change management and regulatory compliance of enterprise programs and services. Quality Control team is responsible for monitoring completed work output of all programs/services at the enterprise level. Contribute effective QA/QC management reporting & dashboards for the Risk Management committee and board members. Maintain internal control findings and remediation programs to continuously improve compliance and operational risks within the unit. Responsible for Money Transmission License (MTL) program including new applications, monitoring current licenses, call reporting and renewals.

Columbus, Ohio, Us

Responsible for the CDD/EDD team who performed Customer Due Diligence and Enhanced Due Diligence on the bank’s high-risk customers. Team handled periodic reviews and referrals from other FIU areas for EDD on specific customers. Duties also included oversight of the OFAC monitoring team who were responsible for working potential OFAC/PEP matches in the onboarding phase and on-going monitoring of current customers. Managed the OFAC/PEP lists used in scanning the banks customer base, handled OFAC required reporting on transactions and persons. Oversaw the manual alerts team which consisted of incoming subpoenas, law enforcement requests and manual AML BSA referrals from all LOBS of the company. The team reviewed alerts and composed narratives either mitigating or escalating the alert to the FIU Case team. Maintain up to date policies and procedures as upstream business areas change and adapt to new products, regulatory changes or a shift in customer demographics.Contribute effective management reporting & dashboards for governance committees. Maintain internal control standards and continuously improve management of compliance and operational risks within the unit.

Columbus, Ohio, Us

Responsible for the CDD/EDD team who performed Customer Due Diligence and Enhanced Due Diligence on the bank’s high-risk customers. Team handled periodic reviews and referrals from other FIU areas for EDD on specific customers. Duties also included oversight of the OFAC monitoring team who were responsible for working potential OFAC/PEP matches in the onboarding phase and on-going monitoring of current customers. Managed the OFAC/PEP lists used in scanning the banks customer base, handled OFAC required reporting on transactions and persons. Oversaw the manual alerts team which consisted of incoming subpoenas, law enforcement requests and manual AML BSA referrals from all LOBS of the company. The team reviewed alerts and composed narratives either mitigating or escalating the alert to the FIU Case team. Maintain up to date policies and procedures as upstream business areas change and adapt to new products, regulatory changes or a shift in customer demographics.Contribute effective management reporting & dashboards for governance committees. Maintain internal control standards and continuously improve management of compliance and operational risks within the unit.

Columbus, Ohio, Us

Responsible for data modeling and analysis of Fraud and Corporate Security claims and losses. Identify root cause and develop of prevention measures. Collaborate with Corporate Risk sectors to assist in fraud gap analysis and solutions. Create financial modeling on fraud/security volumes, losses and prevention. Maintain oversite of fraud/security loss general ledger activity and reconcilement.Participate in ABA Fraud meetings, MasterCard Fraud United States segment meetings discussing national, regional and peer metrics. Communicate ABA/MasterCard KRI’s to senior level management and various lines of business heads. Maintain governance over regulatory changes, monitor industry trends and strategize for potential operational enhancements.Lead projects involving new software, hardware installations for fraud and security operations. Business liaison with IT on major projects and software integrations. Develop business plans for cost benefit analysis on fraud/security projects.Provide specific information and assessment of exposure covering aspects such as fraud typologies, patterns discovered; identifying trends in fraud. Supply knowledge and expertise of banking products and services and fraud risk associated with each.

Columbus, Ohio, Us

Responsible for comprehensive understanding of BSA/AML/CTF, PATRIOT Act, and OFAC requirements and remain vigilant to regulatory changes, monitor industry trends strategize operational enhancements. Lead and develop financial intelligence team managers, analysts, and investigators to ensure complex and sensitive alerts and investigations involving money laundering and terrorist financing are effectively detected, investigated and reported to all appropriate stakeholders.Provide specific information and assessment of exposure covering aspects such as: specific AML typologies, high profile cases and criminal behavior patterns discovered; identifying trends in Suspicious Activity Reports. Deploy strategies to ensure teams have effective and innovative tools and techniques for detecting and reporting suspicious activities. Assist in leading the ongoing strategy for monitoring coverage, prioritization and sequencing of transaction monitoring implementation projects.Communicate with Business Units and compliance partners to establish, maintain and improve upon monitoring and methods to address and mitigate those risks both within the Business Unit and in the FIU; foster a compliance culture. Work with management in the development and enhancement of products to ensure compliance with applicable laws and regulations. Supply knowledge and expertise of banking products and services and AML risk associated with each.Provide financial intelligence analysis, reporting and dashboards as well as status on compliance with regulatory requirements and ensures procedures comply with those requirements. Provide guidance and advice to the Chief BSA Officer regarding exposure to suspicious activities related to anti-money laundering and terrorist financing activity. Support the Chief BSA Officer in oversight of programs, policies, standards and reporting on compliance with regulatory expectations.

Columbus, Ohio, Us

Responsible for managing a staff of 3 team managers with 50 employees who service the Deposit Account Collections Unit with operation sites in Warren, OH and Columbus OH. The department is responsible for collections on consumer and business and savings accounts. Tasks include setting departmental goals and metrics, hiring, coaching and development of team managers, monitoring capacity models, and meeting or exceeding colleague attrition goals. Responsible for managing the support unit which processes offsets, fee waivers, handles all regulatory letter and compliance requirements. Also responsible for forecasting monthly/annual losses and recoveries on a base of 1.8 MM accounts. Other tasks include budgeting and monitoring NIE expenses with an annual NIE budget of $4 MM, identify monthly risk/opportunities and managing sties maximum operational efficiencies. Directly work with Deposit Risk Management to assist in development of collection scoring modeling, analyzing Champion/Challenger results. Work directly with the revenue finance group to monitor collection impacts and revenue outlooks and identify risk/opportunities. Directly work with Product and Marketing to analyze new products or current product changes and identify how it will impact collection operations and revenue.

New York, Ny, Us

Responsible for managing a staff of fifteen team managers with 290 employees who service the National Deposit Account Collections Unit with operation sites in the United States and the Philippines. The department was responsible for collections on consumer and business accounts. Tasks included setting departmental goals and metrics, hiring, coaching and development of team managers, monitor capacity model and meeting or exceeding attrition goals. Responsible for managing the support unit which processes offsets, fee waivers, handles all regulatory letters and compliance requirements. Responsible for forecasting monthly/annual losses and recoveries. Other functions included budgeting and monitoring NIE expenses with an annual NIE budget of ~$15MM, identify monthly risk/opportunities strive for maximum operational efficiencies. Directly work with Deposit Risk Management to assist in development of TRAID collection strategy modeling, analyzing Champion/Challenger results. Work directly with the revenue finance group to monitor collection impacts and revenue outlooks and identify risk/opportunities. Directly work with Product and Marketing to analyze new products or current product changes and identify how it will impact DAC operations and revenue.