Jeff Eccles Email & Phone Number

As a Senior IT Consultant, I provide expert guidance in IT strategy, leadership development, and comprehensive IT solutions. My services include crafting strategic IT roadmaps, optimizing IT infrastructure, and enhancing cybersecurity measures. I lead teams to drive digital transformation, improve operational efficiency, and align technology with business goals. With a focus on leadership development, I mentor IT leaders to foster innovation and strategic thinking, ensuring sustainable growth and competitive advantage in the ever-evolving IT landscape.

Shakopee, Minnesota, Us

Lead the Development and Implementation of the Information Technology Strategy to support the organization's growth initiatives.

Minnetonka, Minnesota, Us

Lead the Information Technology Strategy across the Multi-Brand organization including Famous Dave's of America and Clark Crew BBQ.

Minneapolis, Mn, Us

The Scholarship America Technology Advisory Committee was created as an ad hoc committee for the purpose of working with Scholarship America leadership to guide the development of next generation technology platforms. The Committee was formed to give advice and recommendations to the Board of Directors and Company Management.

Hopkins, Minnesota, Us

Lead the Information Technology Strategy across the Famous Dave's of America Enterprise.

Consulting practice focused on evaluating, enhancing, and developing Information Technology strategies, infrastructures, and value creation models to advance clients’ goals and objectives.• Created 1-year IT roadmap for CFO client through detailed assessment of current IT strategy and initiatives.• Led client team in defining core in-store technology platform including, POS, Kiosk, Digital Menus, and Kitchen Display Systems to optimize operations and reduce overall costs.• Led migration to Sales Force Technology for client’s guest services group.• Developed multiple “go-forward” strategies following evaluation of client’s current ERP, CRM and Ecommerce technologies.• Served as advisor to client senior leadership on creation of overall business strategy and implementation of Entrepreneurial Operating System (EOS).

Franchisee group focused on bringing Which Wich Superior Sandwiches to the Twin Cities. • Designed, planned, and built 5 store locations; led effort to acquire 4 additional store locations.• In 3 years, grew business from $0 to $4.4MM in sales and built staff of 110 employees.• Reduced outside expenses by 60% by centralizing back-of-house processes to manage 25,000 transactions per year including HR, Payroll, Accounts Receivable, Accounts Payable, and all financial reporting. • Integrator for implementation of Entrepreneurial Operating System (EOS) with the 11 key leaders of management team.• Increased lunchtime sales by 10% with no capital investment and one week of effort by leveraging readily available technology to launch a Restaurant Delivery Driver Portal. • Elected to 2017 Franchise Advisory Council (FAC) and elected 2018 FAC President by franchisee peers; appointed to 2018 Franchise Marketing Advisory Council.• Served as advisor to Which Wich Corporate on Technology and Operational matters based on demonstrated leadership skills and knowledge.

Amsterdam, New York, Us

Privately held $2B enterprise comprised of 100 small and mid-sized companies with locations in 21 states and 6 countries.• Led corporate-wide IT Organization with annual budget of $65MM and 700 IT professionals. Operationally responsible for 2 IT business units serving internal and external clients with hosting, creative, web, software development, SaaS platforms, and general technology services. • Built and implemented the company’s first Tier 2 Data Center to support all 100 Taylor divisions and clients with cloud-based service and shared hosting resources. Data center web engines managed 1,600 Servers, 3,500 web sites, 250 TB of storage, and processed 4MM email transactions daily. External clients included: Office Depot, Staples, United Health, and Shutterfly.• Realized millions in labor savings for clients and company by defining, designing, building and implementing web services and SaaS software solutions to create and/or grow the custom print divisions of multi-million-dollar clients. Completed solutions fully integrated with Taylor Corporation technologies to streamline custom print process from consumer design to Taylor’s digital presses with no human interaction. Solutions also reduced order cycle and make times. • Worked with local foreign governments and advisors to build 2 Offshore Technology Offices in Tianjin China and Cebu Philippines. Grew teams to 200 members and expanded services to include Business Process Management, Software Development, Web Development, and Infrastructure Support while reducing IT Labor costs by 30-40%.• Appointed by CEO to train 10 leadership teams on Strategic Planning, Lean Manufacturing, and Six Sigma processes for all Taylor Corporation Companies.• Additional accomplishments on full resume

Amsterdam, New York, Us

Director of IT – Taylor Corp, North Mankato, MN Director of IT – Direct Mail Group, White Bear Lake, MNIT Manager – Corporate Graphics International, Baldwin Park, CASenior Programmer/Analyst – Artco Printing, Rexburg, IDProgrammer/Analyst – Taylor Corp, North Mankato, MN• Reduced Y2K conversion costs by $10MM. Led 5 internal teams in using readily available technology and a common-sense approach to upgrade 5 major business systems with zero issues.• Redesigned Taylor Business Division’s business model to reduce paper transactions while decreasing order cycle time from days to minutes and growing sales by 100+%.• Created and delivered on-call support for a retail software application used by small businesses to manage and print W2s and 1099s. Software package was distributed and sold in all 120+ Office Depot retail stores across the US for 3 years. • Developed 4 Enterprise Resource Planning (ERP) systems used by 30+ operating companies, including 1 system with over 3 million lines of code and modules that spanned the entire business from Sales & Marketing to Inventory and Warehouse Management.• Served on team that designed and built one of the first (pre-Internet) customized print order submission software applications in the world.

Information Technology Management, Computer/Information Technology Administration And Management

Computer Programming, Information Technology