Lead all daily operations and customer service initiatives to drive incremental sales. Maintained vendor relationships and business partners to make our store a community destination and environmentally-focused leader. Hired, trained, and managed staff of 175 associates and supervisors to fulfill company service promise. District leader responsible for managing company's new product location system. Operations Manager at largest volume store within the largest volume district of the company. Guided store as remodel captain ensuring timely resets, vendor compliance, and customer consistency. Decreased shortage 66% through operations training of key associates. Decreased associate turnover 38% by integrating interview guidelines of new hires and incorporating business priorities for existing associates.

Lead and schedule 85 associate and supervisors in all logistics functions including unload, replenishment, pricing, and planogram. Served as logistics trainer in Minneapolis/St. Paul marked for all new executives-in-training. Promoted to highest volume store in Minnesota as Logistics Executive. Served as Manager-on-Duty for 75M store.