Jeff Essenpreis Email & Phone Number

Seattle, Wa, Us

Greater Seattle Area

Led two global technical initiatives in the data center infrastructure delivery space, focused on optimization of data center capacity to manage growth of network scaling and aggregation racks, as well as improving on-time delivery of incremental data center capacity to meet incoming networking rack deliveries by mitigating capacity constraints.

Greater Seattle Area

Led the operational managers of the three Mead Group subsidiaries, administered a multi-million dollar budget, and directed the corporation’s financial forecasting, budgeting, bookkeeping, and sales commissions functions.- Improved the financial forecasting, budgeting and sales commissions business processes by analyzing the inefficiencies, and developing new tools and software integrations for those processes- Collaborated directly with the CEO to make operational decisions, decide on long-term business plans, and set strategic goals- Developed a tool to forecast financial performance and enable analysis of the corporation's cash flow to maximize revenue and reduce operational costs- Managed 3 operations managers directly, and had oversight of a total team of 15 employees across multiple remote sites, and multiple team functions.- Oversaw the operational aspects of the acquisition of a new subsidiary, and led initiatives to make quantitative decisions to improve their product pricing model

Greater Seattle Area

The responsibilities of this position focused on managing and optimizing the operations of a growing data center. The operations included recurring tasks, planned maintenance, emergency response, access management, power distribution management, facility infrastructure improvements, and increasing visibility of vital data center statistics.- Oversaw all aspects of the data center's critical infrastructure, and made certain that all SLAs were maintained, and that change management (CM) procedures were developed for all maintenance items.- Managed and prioritized the tickets assigned to the 4 members of my team, actively offering assistance and training to members of different skill levels, and re-balancing the workload as necessary to make sure projects data center projects were delivered on-time- Led multiple data center improvement projects, including initiatives to improve Power Utilization Efficiency (PUE) by implementing cold-aisle containment solutions, and replacing aging mechanical and electrical equipment- Introduced and managed a new on-call rotation for the technicians to maintain appropriate staffing levels while continuing to provide 24/7/365 coverage- Managed relationships, and negotiated contracts, with third party vendors, and implemented a new set of policies for vendor management, which helped ensure their adherence to contracted SLAs- Administered the data center capital and operational budgets, and engaged in several initiatives to reduce operating costs.- Developed understanding of critical infrastructures: electrical feeders, transformers, diesel generators, electrical switchgear, UPS systems, ATS units, PDU units, pumps, CRAC units, fire supression systems, double interlock pre-action systems- Authored and maintained a corporate knowledgebase of hundreds of SOPs & EOPs to improve consistency and speed in diagnosing and resolving events in the data center.

Greater Seattle Area

Developed software, deployed new third-party applications, and integrated systems to support the corporation’s goals, with direct oversight by the CEO of the company- Configured MySQL and Apache on Linux machines to support LAMP stack web application development- Languages used: MySQL, PHP, Javascript, JQuery, HTML5, CSS3- Created and implemented both REST and SOAP APIs- Utilized Subversion and Git version control systems (VCS)- Analyzed business processes and devloped software to improve operational efficiency- Consulted for, and developed applications for, Fortune 500 clients both domestically and internationally

Greater Seattle Area

Assisted the Data Center Manager with the operation and maintenance of critical infrastructure in the data center to maintain 100% availability to our customers.- Installed and supported network infrastructure in the Westin Building Exchange "Meet Me Room".- Operated and coordinated maintenance vendors for all electrical, mechanical, fire suppression, and security systems.- Responded to, and resolved, incidents in the data center from the rack level all the way up to incidents affecting an entire facility- Logged equipment operational readings, as well as temperature readings from the facility on a daily basis.- Managed security systems and access keycards, including auditing and logging access for PCI, SOC 1, SOC 2, and HIPAA compliance.

Greater Seattle Area

- Rapidly responded to any off-hours customer request or facility alarm- Coordinated resolution of open issues with customers and vendors- Communicated status reports and next actions to all stakeholders in accordance with SLA requirements- Used operations databases, CRM software, and ticketing systems to facilitate issue resolution, reporting, and documentation- Followed SOPs and EOPs from a knowledgebase to improve MTTR for after-hours events

Greater Seattle Area

- Provided network, hardware, and software support to staff and students across the entire campus.- Resolved issues presented by faculty, staff, and students over phone, email, or personal interaction.- Coordinated incoming work requests with the appropriate technology representatives.- Facilitated the distribution and maintenance of technology available for students and staff to temporarily check out.

Poulsbo, Wa

- Maintained and provided support for computing and networking hardware and software.- Updated and maintained product, photo, and scheduling databases.- Involved in the design of, and the migration to, an updated website.- Coordinated with local businesses on cooperative advertising initiatives.