Jeff Estes is a Consultant, Program and Project Management at Dell Emc. He possess expertise in telecommunications, professional services, telephony, managed services, ip and 21 more skills. Colleagues describe him as "I had the honor to work for Jeff at Inter-Tel and Mitel in the Professional Services group between 2005-2010. Jeff was an excellent manager that gave everyone in the group opportunities to excel and held up and promoted the team before himself. He was quick to gather all the details before jumping to any conclusions, and taught us to think outside of the box for difficult tasks. We were schooled in excellent customer service and how to keep a positive attitude in sometimes dire situations. Jeff was not just a manager, he was also highly technical which we found to be very beneficial. Ever given the opportunity I would have no hesitation to work for him again." and "Jeff Estes I have known Jeff for over ten years and worked with him at two different companies. We call Jeff the “nicest man in telecom” and it is well deserved. I can describe Jeff with some very key words, honest, ethical, team player, excellent leader. Jeff has a unique balance of management skills and technical expertise which allows him to gain respect from everyone he interfaces with. Jeff has the ability to work with C level leaders and technical doers as well as Customers and even unhappy Customers and be respected by everyone. Jeff can stand back and plan and direct but is always willing to step in and do whatever job needs to be done no matter how small or large to assist in meeting customer needs. Jeff has the ability to work with customers that are difficult, have issues with the company, have difficult technical problems and bring resolution to the situation. Sometimes we call that simply fixing the customer. Jeff maintains an excellent balance of customer satisfaction while balancing the needs of both the customer and the company. I highly recommend Jeff, he has the balance of skills that companies need and there are too few Jeff’s to go around. "