Jeff Everett Email & Phone Number

Natick, MA, US

• Providing support to SMM team by overseeing the attendee registration, website development, attendee management and app development for incentives, meetings and events while maintaining a high level of customer service.
• Responsible for all aspects of events’ registration (website creation/build, attendee management, communication, and database reporting)
• Participate in the initial registration call with the event team and/or client to discuss the registration process including costs, air process, registration software capabilities, reporting and other registration steps
• Oversee daily management of meeting registration
• Responsible for the accuracy, completeness and delivery of all registration data and reporting
• Participate in technology reviews and provide consultation

• Created, designed and managed custom registration and database plus all reporting including inventory-controlled activities for groups of 50-3000 attendees
• Coordinated with outside vendors
• Knowledge of online registration systems – StarCite, Cvent & SignUp4
• Strong interpersonal skills able to work with developers, analysts, and multiple levels of management
• Onsite support including reports, name badges, rooming lists, arrival/departure manifests, etc.

• Responsible for presentation agenda and presented to prospective clients
• Primary sales manager and customer contact
• Tracking and following up on opportunities daily
• Identify prospects utilizing industry lead generating techniques
• Process orders and complete all paperwork in accordance with approved and standardized procedures
• Maintain customer retention by affirming customer satisfaction

• Management:
• Responsible for interviewing, hiring, and termination of employees
• Reorganization of company after sale to maximize profits and minimize expenses
• Day to day management of organization with $1.3 million+ per year in sales
• Supervised implementation and training for new software programsAccounting:
• Accounts Payable and Receivable through month end closing