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Jeff Fivecoat is listed as Client & Account Management, Relationships, Success, Retention & Growth at Sedgwick, a with 13251 employees, based in Fairview, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Jeff Fivecoat.
Jeff Fivecoat previously worked as Client Services Manager at Sedgwick and Manager, Partner Data Integrity at Unitedhealthcare. Jeff Fivecoat holds General Studies from Mesa Community College.
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With significant experience in the healthcare industry, I am an accomplished account manager and client specialist delivering service excellence, enhancing customer satisfaction, and improving business processes for various clients and partners. My credentials include managing the full-service experience for commercial, state, and municipal clients, ranging from small groups to Fortune 500 corporations, with group sizes of 2 to 1200 employees in commercial, Medicare, and Medicaid benefits. Managing the full-service experience for commercial clients, I collaborate with multiple brokers and directly partner with clients. With an emphasis on delivering excellent service and engagement which play a crucial role in successful client renewal, demonstrating my ability to build and maintain strong relationships, ensuring satisfaction and loyalty.My competencies include:Customer Relations | Employee Benefits | Physician Network Management | Process Improvement | Client Retention | Program Sales | Small/Mid-Market Commercial Business Management | Project Management Presentation Creation & Delivery | Event Planning | Change Management | Contact Management | Medicare Advantage | Medicaid, Medicare, E&I | Medicare & Retirement Management | Salesforce | Service Now | Impact | Phycon | NDB | Metrix | OAO Applications | Multiple System Reporting | RFP Preparation (RFP Machine) | MS Office | Oracle
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Nashville, Tennessee, United States
Manage accounts of multiple client service programs and single large national programs; maintain client, client broker and key vendor relationships. Monitor program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention. Identify issues that impact customer satisfaction and solicit cross selling opportunities.
Nashville, Tennessee, United States
Led team of seven professionals, providing guidance and mentorship during a transitional reorganization: instilled confidence in process changes and fostered adoption of new responsibilities with no attrition.
Phoenix, Arizona, United States
Managed full-service experience for 70+ commercial clients with group size of 2-150; collaborated with multiple brokers and directly engaged with groups, providing mentorship and unilateral education.
Phoenix, Arizona Area
Oversaw full-service experience for Medicare-eligible retiree plans in two states and a prominent municipal employee plan; maintained successful multi-million-dollar contracts through client partnership, mentorship, and unilateral education.
Primary lead for the team promoting strategic focus, education, and mentoring. Supporting leadership initiatives for service, training, and education through proactive resolution pathways. Managing key providers that require excellent partnering as well as trusted relationship management. Successful in achieving team effectiveness, position-specific goals, and innovative project management.
Phoenix, Arizona, United States
Provided strong leadership, support, training, and education for Arizona's largest physician group, a subsidiary of UnitedHealth Group specializing in Employer and Individual, Medicare, and Medicaid performance.
Phoenix, Arizona, United States
Ensured delivery of exceptional service experience for medical providers and groups. Managed plans for Medicare, Medicaid, and Military-Veteran contracted providers, working with Healthcare Insurance administration for medical providers and groups.
Other employees you can reach at sedgwick.com. View company contacts for 13251 employees →
Shellie Wyatt
Colleague at SedgwickWarren, Michigan, United States
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Anna Rose
Colleague at SedgwickUpper Bucklebury, England, United Kingdom
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Amanda Kemper
Colleague at SedgwickGreater Houston, United States
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Macy Hammen
Colleague at SedgwickIron Ridge, Wisconsin, United States
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Wibke Daubner
Colleague at SedgwickIreland
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Mariska Emmelot Boondijk
Colleague at SedgwickAmsterdam, North Holland, Netherlands
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Anna Dunlop
Colleague at SedgwickHazel Green, Wisconsin, United States
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Lasedrick Pollard, Mba
Colleague at SedgwickMemphis Metropolitan Area, United States
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Byron Gilchrest
Colleague at SedgwickKilleen-Temple Area, United States
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Arielle Durant
Colleague at SedgwickOrlando, Florida, United States
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Quick answers generated from the profile data available on this page.
Jeff Fivecoat works for Sedgwick.
Jeff Fivecoat is listed as Client & Account Management, Relationships, Success, Retention & Growth at Sedgwick.
Jeff Fivecoat is based in Fairview, Tennessee, United States while working with Sedgwick.
Jeff Fivecoat has worked for Sedgwick and Unitedhealthcare.
Jeff Fivecoat's colleagues at Sedgwick include Shellie Wyatt, Anna Rose, Amanda Kemper, Macy Hammen, and Wibke Daubner.
You can use AeroLeads to view verified contact signals for Jeff Fivecoat at Sedgwick, including work email, phone, and LinkedIn data when available.
Jeff Fivecoat holds General Studies from Mesa Community College.
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