Who is Jeff Flashner? Overview
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Jeff Flashner is listed as IT Manager at Mintz, based in Rockville Centre, New York, United States. AeroLeads shows a matched LinkedIn profile for Jeff Flashner.
Jeff Flashner previously worked as Senior Desktop Analyst at Mintz, Levin, Cohn, Ferris, Glovsky And Popeo, P.C. and Senior Service Center Analyst at Hbo. Jeff Flashner holds Associate'S Degree, Telecommunications Technology/Technician from Devry Institute Of Technology.
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Email format at Mintz
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Mintz
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Profile bio
About Jeff Flashner
Experienced Desktop Analyst with a demonstrated history of working in the law practice industry. Skilled in Microsoft Word, iPhone Support, Computer Science, Software Documentation, and Printer Support. Strong information technology professional with a Bachelor of Science (B.S.) focused in Telecommunications Technology/Technician from DeVry Institute of Technology.
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5 roles
Jeff Flashner work experience
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It Manager
Current- Oversee the New York IT team, which is tasked with supporting over 200 users.
- Ensure timely resolution of all issues by delivering prompt and effective service.
- Manage IT teams across multiple offices for firm-wide projects, including the relocation of the firm, upgrading all laptops to Windows 11, and establishing Zoom accounts.
- Participate in weekly IT meetings with team leads and senior management.
- Generate and present reports and metrics for senior management.
- The point of contact for resolving technology related issues for all users at the firm.
Jan 2022 - Present
Senior Desktop Analyst
Current Responsible for providing level 3 desk side support to New York based clients on all issues regarding hardware, software, printers and telephones Researched issues on various computer systems and databases to resolve complaints and answer inquires Assist internal customers by providing Audio/Video Conference support for presentations and meetings.
Oct 2011 - Present
Senior Service Center Analyst
Responsible for providing telephone support to the entire HBO client base to find an effective resolution for all computer related issues while providing professional customer service.Manage customer expectations by setting realistic timelines for resolving issues.Troubleshoot through remote access on all software issues including Microsoft Office.
Apr 2007 - Oct 2011
Deskside Support Technician
- Intense interaction with SMBC client base, providing the highest level of customer support on time sensitive issues regarding hardware, software and telephone issues
- Responsible for creating documentation for repairing or troubleshooting issues, as well as document the steps necessary to repair, related to account management
- Train new employees on company procedures, policies and department objectives
- Installed software to users pc / laptops
- Assigned various projects to be complete, by supervisors and managers
Feb 2005 - Mar 2007
2 education records
Jeff Flashner education
Associate'S Degree, Telecommunications Technology/Technician
Devry Institute Of Technology
Education record
Wagner High School
FAQ
Frequently asked questions about Jeff Flashner
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What company does Jeff Flashner work for?
Jeff Flashner works for Mintz.
What is Jeff Flashner's role at Mintz?
Jeff Flashner is listed as IT Manager at Mintz.
Where is Jeff Flashner based?
Jeff Flashner is based in Rockville Centre, New York, United States while working with Mintz.
What companies has Jeff Flashner worked for?
Jeff Flashner has worked for Mintz, Mintz, Levin, Cohn, Ferris, Glovsky And Popeo, P.C., Hbo, and Sumitomo Mitsui Banking Corporation.
How can I contact Jeff Flashner?
You can use AeroLeads to view verified contact signals for Jeff Flashner at Mintz, including work email, phone, and LinkedIn data when available.
What schools did Jeff Flashner attend?
Jeff Flashner holds Associate'S Degree, Telecommunications Technology/Technician from Devry Institute Of Technology.
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