Contributor to SHADY AVE magazine, a quarterly neighborhood lifestyles magazine with estimated readership of 45,000. Research, interview for and write "Getting Down to Business" profile of an independent, local business for each issue. Stories focus on the company's history, key people, values and community contributions. Work with editor/publisher on fact-checking and supporting graphical or photo content.

Master translator between people of different expertise. Work with multiple clients simultaneously to define and prioritize requirements for new software products under development. Manage product feature backlogs by writing detailed descriptions. Explain Agile software methodology to clients, answer questions, and frame strategic decisions. Represent client needs to colleagues on development team. Coordinate bi-weekly reviews and demonstrations to client of completed features. Manage project budgets and plans to keep projects within financial and timeline estimates.

Time-limited program director position, supervising group of eight employees working to reduce hunger in our region by helping summer food and school breakfast programs expand and enrolling people in food benefit programs. Act as sounding board for strategic and tactical planning. Facilitate communication between top leadership and front-line program staff.

Consulting, training and research with nonprofit organizations. Focus areas included:-presentation and storytelling training and coaching-database development and improvement-software selection assistance. Clients and students represented missions across the nonprofit sector, primarily in Southwestern Pennsylvania. Created and delivered hundreds of presentations, workshops and hands-on training sessions on software, presentation and public speaking skills, storytelling, decision-making, change management and fundraising. Consistent high ratings from workshop participants and many return consulting clients. Coached presenters who won funding in pitch competitions. Helped empower individuals and organizations to be more efficient, effective, creative and accountable.

Was "utility infielder" policy analyst for city government. Took assignments to research and brief a variety of public policy issues. Projects included street vendor regulations, cell phone tower location/aesthetics issues, optimal library location. Did a little GIS work.

Designed and created reports and ad hoc queries for strategic analysis. Provided information systems leadership and served as database requirements liaison to IT department. Maintained databases and coordinated mailings for Admissions, Career Services, Financial Aid, and Alumni Relations.