Jeff Gaddess

Jeff Gaddess Email and Phone Number

On-site Support Analyst @ University of New Brunswick
Quispamsis, NB, CA
Jeff Gaddess's Location
Quispamsis, New Brunswick, Canada, Canada
About Jeff Gaddess

Quality/Business Analyst with over 15 years of professional experience in software development and consumer services industries Expertise in quality assurance, software management and testing. Able to develop and implement test frameworks, plans and test cases. Deliverer; release quality software in a timely manner. Troubleshoot high-level, technical errors and issues. Key Competencies:• Technical Leadership• MS Office and Access• Sharepoint• Applications: Jira, Quality Center, VersionOne, Test Quest Pro, Quick Test Pro, Word, Excel, PowerPoint, Access, Insight, CSM, My Account• Testing Types: Functional, Regression, Integration, Automation, User Acceptance, • Data Management• Strong attention to detail• Programming Languages: Java, C++, Visual Basic, SQL, COBOL., Selenium• ISTQB

Jeff Gaddess's Current Company Details
University of New Brunswick

University Of New Brunswick

View
On-site Support Analyst
Quispamsis, NB, CA
Website:
unb.ca
Employees:
3713
Jeff Gaddess Work Experience Details
  • University Of New Brunswick
    On-Site Support Analyst
    University Of New Brunswick
    Quispamsis, Nb, Ca
  • University Of New Brunswick
    On-Site Support Analyst
    University Of New Brunswick Nov 2024 - Present
  • Mariner Innovations Inc.
    Quality/Business Analyst
    Mariner Innovations Inc. Jun 2020 - Sep 2023
    Saint John, New Brunswick, Canada
    Worked with Bell Aliant to create test plans and engaged with business teams to ensure all requirements were translatable to testable statements. Built strong relationships with business users. Created and executed functional manual test scripts for system testing, web application testing, and regression testing. Selected Accomplishments: • Released 1 to 2 software releases annually. Prepared 500 manual test cases
  • Wyndham Hotels & Resorts
    User Acceptance Test Analyst
    Wyndham Hotels & Resorts Sep 2015 - Dec 2019
    Saint John Nb
    Created test plans and prepared software in collaboration with cross-functional business teams and professionals; prepared and maintained test strategies and plans, engaged with business teams to ensure all requirements were translatable to testable statements, built strong relationships with business users and executed functional and integration manual test scripts for system testing, user acceptance testing, and regression testing.Selected Accomplishments: • Released approximately 10… Show more Created test plans and prepared software in collaboration with cross-functional business teams and professionals; prepared and maintained test strategies and plans, engaged with business teams to ensure all requirements were translatable to testable statements, built strong relationships with business users and executed functional and integration manual test scripts for system testing, user acceptance testing, and regression testing.Selected Accomplishments: • Released approximately 10 software releases annually. Prepared 2500 manual test cases. Show less
  • Highjump
    Quality Assurance Lead
    Highjump Sep 2010 - Sep 2015
    Dieppe Nb
    Tested software used by truck drivers to manage inventory and sales, which included liaising with development professionals in an agile environment to produce quality software; defined test strategies, established and reported on metrics and information, evaluated team members, and identified opportunities for improvement. Prepared and ran automated test cases using Test Quest Pro. Selected Accomplishments: • Successfully prepared 2000 manual and 50 automated tests cases.
  • Wyndham Hotels & Resorts
    Software Quality Assurance Analyst
    Wyndham Hotels & Resorts Jan 2006 - Sep 2010
    Saint John Nb
    Tested hotel software, prepared software cases and collaborated with the business department to create test plans and plan future software builds; troubleshot and investigated errors and issues, recorded software defects with a bug tracking system and reported defects to software developers, determined, analyzed and recorded problems with program function, output, online screen or content, created test strategies on project requirements and schedules and informed test progress against all… Show more Tested hotel software, prepared software cases and collaborated with the business department to create test plans and plan future software builds; troubleshot and investigated errors and issues, recorded software defects with a bug tracking system and reported defects to software developers, determined, analyzed and recorded problems with program function, output, online screen or content, created test strategies on project requirements and schedules and informed test progress against all schedules. Executed functional and integration manual test scripts for system testing, regression testing.Selected Accomplishments: • Released approximately 6 software releases annually.• Prepared approximately 2000 manual test cases. Show less
  • Cendant
    Technical Support Specialist
    Cendant Sep 2003 - Jan 2006
    Saint John Nb
    Troubleshoot any computer issue Cendant brand hotels are having with their computer system.

Jeff Gaddess Education Details

Frequently Asked Questions about Jeff Gaddess

What company does Jeff Gaddess work for?

Jeff Gaddess works for University Of New Brunswick

What is Jeff Gaddess's role at the current company?

Jeff Gaddess's current role is On-site Support Analyst.

What schools did Jeff Gaddess attend?

Jeff Gaddess attended University Of New Brunswick, University Of New Brunswick.

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