Jeff Gallagher Email & Phone Number

Cleveland/Akron, Ohio Area

* Provide basic Sales support, welding process support and warranty support via phone, email / web chat.* File warranty claim on behalf of the customer* Expedite items as needed* Using SAP and SalesForce to perform the majority of tasks

Inside Sales Representative• Management of assigned customer accounts while supporting specific Outside Sales Representatives• Prepare a monthly average of 100 quotes and 60 sales orders• Utilize TrulinX Level II ERP system for quoting and processing of customer RGA’s, RFQ’s and PO’s.• Review Open Order reports regularly to ensure that the Vendors will meet their acknowledged ship dates to prevent any delayed shipments to the customer

Painesville, Ohio

- Responsible for the management of 20+ accounts, including multiple Fortune 100 companies, averaging sales of $6MM annually.- In-depth knowledge of plastics extrusion, including melt filtration, pelletizing, solid state polymerization and compounding.- Managed sales cycle from lead generation to close.- Responsible for building and managing successful customer relationships to ensure customer satisfaction/continued business.- Utilize Sage ACT CRM software and MicroSoft Navision business management software.- Internal auditor performed layered audits of the quality systems for ISO 9001/14001.- Member of Marketing Committee for the Assoiciation of Post-Consumer Plastic Recyclers (major trade group for the Plastics Industry) from 2008-2012.

Mentor, Oh

- Established 3 new OEM accounts averaging monthly sales of $50,000.- Re-established 14 previous accounts (territory unmanned for six years)- Cold called potential customers to provide them with info about GLPP products and services.- Provided onsite identification of products to help expedite parts orders.- Prospected for new customers according to Management objectives.- Provided technical training when needed to our customers and their employees.

Mentor, Ohio

- Managed a six-person department with annual sales of $4.5MM.- Responsible for all the HR functions of the Inside Sales Department including hiring, training, discipline and termination.- Responsible for creating sales forecasts and working within budget while managing the Inside Sales Department.- Developed departmental procedures to improve efficiency and increase profits.- Responsible for 24/7 emergency customer support.- Traveled to various branch locations to provide on-site training.

Mentor, Ohio

- Responsible for distribution, manufacturing & export sales in excess of $90k per month.- Contributed to the industrial and off-highway group achieving monthly departmental sales goals.- Established new accounts and expanded business with existing customers.- Experienced with creation of export documentation (i.e., commercial invoices and NAFTA certs).- Experience with purchasing and sourcing materials to meet customer requirements.- Experienced resolving complaints, questions and problems.

Bachelor Of Business Administration (B.B.A.), Business Administration - Management

Associate Of Arts (A.A.), Business Administration And Management, General

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