Jeff Gaudet Email & Phone Number

Charlottetown Pe

- 2021 Coldwell Banker International Presidents Circle Award- 2020 Coldwell Banker International Presidents Circle Award- 2019 Coldwell Banker Canadian National Rookie of the Year in Sales Volume- 2019 Coldwell Banker Parker Realty Top Realtor for Sales Volume- 2019 International Presidents Circle Award - Top 5% of all International Coldwell Banker Agents I am an award-winning real estate professional who delivers the absolute best experience possible to you in a real estate transaction. Trust and communication are the cornerstone of my business, as I have adopted a "Truly Remarkable Service" point-of-view when representing you. As a full-time Realtor, I demonstrate exceptional focus and ethics in every transaction, never forgetting that you and your family are my utmost priority. As a top brokerage producer and nationally recognized Realtor, I am completely focused on the ever-growing demands of today's real estate market, as well as your business needs. In addition, my 20 years hands on experience in the Marketing, Sales and Technology fields means I utilize innovative marketing strategies and cutting-edge technology to exceed your professional expectations. I plan on using that experience to help you meet your real estate goals.Want to know more about me and how I work? Message me here or visit my website www.JeffGaudet.com

Charlottetown Pe

In this position I was responsible for managing all aspects of the marketing, sales, and customer experience projects including terminal and on-board food services as well as company wide customer service operations for Northumberland Ferries Limited and Bay Ferries Limited. • Managed a diverse sales, marketing and on-board service team that included a Marketing Manager, Marketing coordinator, Experience and Event Coordinator, US Sales Manager, Hospitality Manager, outside contractors including marketing agency contractors.• Developed and implemented annual corporate marketing, customer experience and on-board service strategies.• Developed inaugural corporate customer experience strategy that included the extensive review and enhancement of all customer touch-points including marketing/branding, terminal and ship signage, online booking engine, employee engagement as well as customer feedback.• Project managed an extensive review of company wide on-board and terminal food service locations including an aggressive action plan including staff and partner engagement resulting in substantial increases in sales and decreases in food costs on the Bay of Fundy service and an impressive sales milestone on Northumberland Ferries. • Developed company wide experiential program - "Sea Side Experiences" that would see local musical, cultural and foodie experiences showcased on our ferries and in our terminals.

In this position I was responsible for planning, managing and overseeing the Information Technology, Marketing and Sales projects of Northumberland Ferries Limited and Bay Ferries Limited.• Managed a team of technology and marketing staff that included an IT Coordinator, Marketing Coordinators as well as a group of outside and agency support contractors.• Project managed corporate call centre solution including managing sales/reservations protocols, call and staff forecasting including developing staff sales incentives and facilitating training.• Maintained and improved productivity / quality of service with 50% reduction in IT staff. • Instigated a corporate wide IT service audit that resulted in over $75,000 in savings and efficiencies.• Managed complex new terminal start-ups (Toronto - Ontario, Rochester - New York, Portland - Maine) including managing local suppliers, implementing ticketing and check-in operations for international travel, and managing and coordinating the implementation of all related technology including data, backup, phone circuits and staff training.• Developed interactive software application for our call centre that provides multi level price quotes for international and domestic ferry services reducing call times and improving customer satisfaction. • Developed innovative help system for use at our call centre, terminals, and offices.• Developed a customer support database tool for use in tracking customer support issues and incidents.• Co-created the "Chef on Board" PEI Fall Flavours Signature Event that saw the MV Confederation transformed from a passenger ferry into a floating foodie and musical festival.

In this position I was responsible for the development, maintenance and day to day operations of all aspects of corporate information technology and communication solutions for Northumberland Ferries Limited and Bay Ferries Limited. • Management of a small inter disciplinary technology team that included network maintenance and design, software development and project management.• Responsible for the development and maintenance of strategic information technology business partnerships.• Project managed the complete redesign of the company network from a frame relay independent node model to a world class Cisco powered VPN that includes multilevel redundancy and complete failover capabilities.• Implemented corporate CRM solution including developing a custom reporting dashboard for remote and in house reporting.• Facilitated receiving a substantial grant from the Charlottetown Chamber of Commerce for technology innovation. • Manage 100+ workstations, 12 servers and provide technical support and services (many of which remotely) to staff in four countries, three Canadian Provinces, and one US State. • Streamlined reviewed and rebuilt the model for company wide fulfillment. This included online, call centre and terminal based requests for information.

In this position my primary responsibility was to rebuild, redesign and project manage the next generation of corporate real time online reservation solutions.

Web and eCommerce programming and related consulting.

Web programmer and project manager.

Pei Real Estate Career Prep, Real Estate

Pei Real Estate Association Pre-Licensing Course, Real Estate

Applied Information Technology, Information Technology

Bachelor Of Arts, Political Science

Diploma In Public Administration