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Jeff Gundlach is a Enterprise Account Director at Salesforce. He possess expertise in hospitality, hotels, hospitality industry, tourism, account management and 17 more skills. Colleagues describe him as "Jeff was my mentor when I first joined Expedia and was extremely patient with my many questions in the beginning. One of Jeff’s gifts as an account manager is his strong business acumen. He went above and beyond to understand his partners' needs, but also did his homework on Expedia products available. This combination helped his partners optimize their businesses, and he consistently exceeded targets. Our entire team looked to him as an expert of travel industry knowledge and a wealth of success stories. Outside of being an outstanding account manager, Jeff is a team player. He is always willing to lend a hand and is an overall wonderful person. I cannot recommend him enough. Any company would be lucky to have him."
Salesforce
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Enterprise Account DirectorSalesforceSeattle, Wa, Us -
Director, Global Air AccountsExpedia Group May 2022 - PresentSeattle, Wa, UsOversee holistic partnership for Expedia's global strategic airlines, leading both our B2B partnership B2C supply relationship.• Responsible for creating and executing the holistic account strategy, driven by strong business acumen to develop and deliver account growth strategy• Direct and lead account managers on day-to-day activities for both the Private Label and Supply relationships for Expedia Group. • Collaborate with internal stakeholders, including finance for deal modeling and revenue forecasting; legal for contract negotiations; and product on roadmap planning. • Technical skillset includes launching and optimizing airline NDC connections, white label template solutions and API integrations. -
Strategic Account Director | Expedia Partner SolutionsExpedia Group Mar 2021 - May 2022Seattle, Wa, Us -
Senior Account Manager | Expedia Partner SolutionsExpedia Group Dec 2016 - Mar 2021Seattle, Wa, Us-Responsible for partner relationships and driving revenue growth for our regions largest most strategic accounts representing Expedia in day to day partner contacts, enhancing long-term relationships to meet both affiliate and departmental goals.- Develop and execute growth strategies; track and monitor performance; drive analysis to identify areas of risk and opportunity; foster strong relationships to avoid attrition.- Work with senior and day-to-day levels of management both with partners and internally to drive revenue, strategy, vision, and focus.- Responsible for managing the entire relationship with affiliate partners: working with Business Development at the close of the deal to transition the partnership to Account Management; managing the launch & integration process, and growing the business.- Expert working knowledge in API integrations, digital marketing recommendations, travel distribution and product.- Horizon Award Winner (2018 & 2019) Awarded to Expedia employees who excel at core competencies and exceed sales targets – 117% in 2018 and 118% in 2019 -
Account Representative | Expedia Partner SolutionsExpedia Group Jul 2015 - Dec 2016Seattle, Wa, Us• Managed the relationships for Expedia Affiliate Network’s medium to small size accounts, handling 50+ accounts spanning all verticals in the affiliate marketing travel space• Developed and led our long-tail project uncovering high potential, unmanaged affiliate accounts to drive short term revenue• Executed business development as a side project, working with start-ups to develop a boilerplate process for signing up new accounts with limited resources, resulting in contracting and launching 15 new business partners• Achieved 123% of total revenue achievement and 110% Operational Effectiveness Performance in 2016 -
Associate Market Manager | Lodging Partner ServicesExpedia Group May 2013 - Jul 2015Seattle, Wa, Us• Strategic account management role partnering with 300+ suppliers to grow revenue and market share through consultative recommendations based on market trends, executing company initiatives and acquisition of new accounts• 2014 North America Lodging Partner Services award for highest market growth, small territory. Grew accounts 30% YOY (111% to plan) including achieving 143% of my new supplier acquisition target• Provide in-depth reporting analysis to partners to create win-win solutions with sound revenue management recommendations• Coordinate with internal teams to create and implement innovative business solutions to drive strong market results• Develop, execute and lead market business plan aimed at long-term growth -
Corporate Sales ExecutiveHilton Worldwide Sep 2011 - May 2013Mclean, Va, Us• Managed corporate market segment for Hilton Hotel, a 353 room property with 60,000 square feet of meeting space• Responsible for $1.87 million in annual revenues through identifying new and growing existing local corporate accounts, primarily through acquisitions, fostering relationships with partners and coordinating with internal teams and property stakeholders• Secured $1.18 million in annual group rooms revenue and $500K in annual catering sales through analyzing RFPs that best fit the hotel’s needs, preparing proposals that meet the customer’s needs and negotiating win-win terms• Active in many organizations in the hospitality and community including MPI, PSBTA, Bellevue Chamber and Seattle CVB -
Travel Media ConsultantWeaver Multimedia Group Jun 2009 - Sep 2011• Managed advertising sales revenue as official publisher for the Seattle Convention & Visitors Bureau through multiple media channels including travel print guides and digital • Consulted tourism companies on the most cost effective and strategic advertising options to reach their target audience with extensive knowledge of the travel industry• Proactively increased individual market share revenue by 109% year over year by strengthening client relationships, cold calling potential customers and attending networking events• Proven ability to find new business, securing a 26% increase in new revenue in 2010
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Senior Account ExecutiveMarriott International Feb 2008 - Jun 2009Bethesda, Md, Us• Integral part of a dynamic sales team promoting three distinctly different select service hotels located in adjacent markets • Proactively booked $576K in additional, share shifted business into my hotels (144% of my sales goals) in 2008• Skillfully negotiated an 11% average increase in special corporate account rates, despite economic downturn• Successfully saturated existing local corporate accounts, gaining comprehensive account loyalty and volume commitments yielding $220K in increased account production year over year• President’s Award – Golden Circle 2008 - Achieved 115% of my cumulative goal in 2008 -
Sales ManagerMarriott International May 2006 - Feb 2008Bethesda, Md, Us• Directed the property sales and marketing efforts as sales manager for the 145 room select service hotel• Proactively booked $250K in incremental, share shifted revenue into my hotel (161% of my sales goals) in2007• Developed strong partnerships with local accounts, focusing on growing market share to yield $600k in base volume• Skillfully negotiated an 18% increase in special corporate account rates in 2006 and 11% in 2007 -
Front Desk InternshipResidence Inn By Marriott May 2005 - Aug 2005Primary focus was front desk operations, soon promoted to front desk leadSought out to gain experience in every other department including: sales, maintenance, housekeeping, food and beverage, and administration -
Tour DirectorHolland America Line May 2004 - Aug 2004Seattle, Washington, UsDirected tour groups up to 50 people on 5-7 day trips though Alaska and the Yukon TerritoryManaged relationships with hotel properties and transportation divisions
Jeff Gundlach Skills
Jeff Gundlach Education Details
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Washington State UniversityHospitality Business Management
Frequently Asked Questions about Jeff Gundlach
What company does Jeff Gundlach work for?
Jeff Gundlach works for Salesforce
What is Jeff Gundlach's role at the current company?
Jeff Gundlach's current role is Enterprise Account Director.
What is Jeff Gundlach's email address?
Jeff Gundlach's email address is jj****@****ail.com
What schools did Jeff Gundlach attend?
Jeff Gundlach attended Washington State University.
What skills is Jeff Gundlach known for?
Jeff Gundlach has skills like Hospitality, Hotels, Hospitality Industry, Tourism, Account Management, Sales Management, Customer Service, Revenue Analysis, Hospitality Management, New Business Development, Online Advertising, Online Travel.
Who are Jeff Gundlach's colleagues?
Jeff Gundlach's colleagues are Hollie Suffield, Paris Thomas, Monica Smith, Phil Choi, Hongkyu Lee, Hunter Reh, Sanathkumar M P.
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