Jeff Haug Email & Phone Number

Minneapolis, Minnesota, United States

Led definition and delivery of large, strategic professional services engagements for top retail, consumer products, and manufacturing companies. Operated as primary advisor of C-Suite, and other senior client executives, at multiple Fortune 500 businesses. Supervised and mentored cross-functional teams in excess of 50 people. Created business cases, designed integrated multi-vendor solutions, established optimized cognitive end-to-end business processes, deployed to production, and supported operations.• Executed over 10 major business transformation programs for high-profile clients, including Navy Exchange Service Command, Neiman Marcus, Belk, Kroger, SuperValu, Tiffany & Co., Saks Fifth Avenue, Lowe’s, Sephora, Arvind Brands, McDonald’s, and Golden State Foods.• Reached greater than 85% win rate, as key contributor to sales teams, for professional service contracts valued from $20M to $100M.• Directed multiple multinational, complex projects, some exceeding 50K workforce days, on time, on task, and delivering higher than expected gross profit, without fail.• Delivered multimillion-dollar benefits by designing new ways of working, prioritizing value-added activities, instituting organizational changes, and measuring user adoption alongside key business metrics.• Built and empowered high-performance teams by recruiting and coaching top talent, setting clear objectives, championing collaboration, and insisting on personal accountability.• Partnered with key software vendors to create joint proposals that delivered solutions specific to clients' business cases.• Won multiple awards: Outstanding Contributor, Services Excellence, and Manager’s Choice for delivery of client value, and was consistently in top 10% of annual performance assessment.

Led teams, as part of major transformational programs, for multiple clients. Directed ideation, requirements analysis, design and prototype, development, test, deploy, and maintenance phases of high-value engagements. Interacted with clients, from most senior to analyst level, to complete sophisticated projects within budget and ahead of schedule.• Executed over 10 major business transformation programs for high-profile clients, including Army and Air Force Exchange Service, UnitedHealth Group, The Home Depot, Toys “R” Us, Nordstrom, Deluxe Corporation, US Bank, University of Minnesota, and Accenture.• Obtained high client satisfaction ratings by developing quality deliverables aligned with business objectives.• Identified improvement opportunities and created solutions, increasing efficiency, enabling growth, and enhancing client experience.• Managed design of strategic cross-functional continuous process improvement initiatives, addressing goals, people, and newly installed capabilities, resulting in increased product profitability, return on inventory investment, and customer satisfaction.• Maximized offshore development team productivity by aligning clients and tasks with team strengths.• Presented high impact demonstrations, in victorious sales pursuits, to future clients.• Promoted to increasingly responsible positions from Analyst, Consultant, Manager, to Senior Manager.

Master Of Science, Mechanical Engineering

Bachelor Of Arts, Mathematics