Jeff Haug Email & Phone Number

Minneapolis, Minnesota, United States

• Led definition and delivery of large, strategic professional services engagements for top retail, consumer products, and manufacturing companies. Operated as primary advisor of C-Suite, and other senior client.
• Executed over 10 major business transformation programs for high-profile clients, including Navy Exchange Service Command, Neiman Marcus, Belk, Kroger, SuperValu, Tiffany & Co., Saks Fifth Avenue, Lowe’s, Sephora.
• Reached greater than 85% win rate, as key contributor to sales teams, for professional service contracts valued from $20M to $100M.
• Directed multiple multinational, complex projects, some exceeding 50K workforce days, on time, on task, and delivering higher than expected gross profit, without fail.
• Delivered multimillion-dollar benefits by designing new ways of working, prioritizing value-added activities, instituting organizational changes, and measuring user adoption alongside key business metrics.
• Built and empowered high-performance teams by recruiting and coaching top talent, setting clear objectives, championing collaboration, and insisting on personal accountability.

• Led teams, as part of major transformational programs, for multiple clients. Directed ideation, requirements analysis, design and prototype, development, test, deploy, and maintenance phases of high-value engagements..
• Executed over 10 major business transformation programs for high-profile clients, including Army and Air Force Exchange Service, UnitedHealth Group, The Home Depot, Toys “R” Us, Nordstrom, Deluxe Corporation, US Bank.
• Obtained high client satisfaction ratings by developing quality deliverables aligned with business objectives.
• Identified improvement opportunities and created solutions, increasing efficiency, enabling growth, and enhancing client experience.
• Managed design of strategic cross-functional continuous process improvement initiatives, addressing goals, people, and newly installed capabilities, resulting in increased product profitability, return on inventory.
• Maximized offshore development team productivity by aligning clients and tasks with team strengths.

Master Of Science, Mechanical Engineering

Bachelor Of Arts, Mathematics