Jeff Hayes Email & Phone Number

• Managing franchise business partner for Mr. Handyman of East Marietta, overseeing all aspects of franchise operations.
• Ensure seamless service delivery for both residential and commercial clients.
• Lead and manage a team of technicians and office personnel, including hiring, HR, payroll, and day-to-day management.
• Prioritize exceptional customer service and cultivate strong, long-term relationships with customers, consistently maintaining a 4.8-star Google rating.

Basking Ridge, NJ, US

• Integral part of the sales team, helps identify and qualify business opportunities, gather requirements and manages the technical relationship with customers.
• Technical solution development, product selection and solution briefings.
• RFP creation and review based on complex metrics, analytics and financials.
• Coordinated technical resources required to meet sales objectives using SFDC-Chatter.
• Proficient knowledge of the entire product set including MPLS, SD WAN, VoIP, IoT, IP VPN, Internet, Wireless, Managed Services, Security, Virtual Network Services, Data Center Hosting, Cloud Services and 4G Wireless.

• Provided pre-sale technical support for all data (MPLS, VoIP, frame relay, ATM, Internet, Managed Services, Access, IP VPN) and voice products on a global account sales team.
• Provided account team technical leadership, network design, and technical presentations.
• Created proposal responses and the management of any technical resources required to meet sales objectives.
• Instructed peers and customers on all technical services and products.

Richardson, TX, US

Provided technical sales support for all MCI products including voice, data, and managed services as part of a global account sales team.

Managed corporate WAN and LAN with over 1500 nodes. Network had 12 remote offices using Bay Networks routers.

Marietta, GA, US

Network Engineer, installing/managing the installation of a new LAN/WAN to support the different county governmental departments.