Jeff Heaton Email & Phone Number

West Region

Sherwood, Or

Orchestrates and manages operations of ~100 personnel serving West Linn/Wilsonville, Riverdale. and Lasalle School DistrictsCoordinates all aspects of recruiting, hiring, training, and performance evaluation, in addition to preparing and approving payrollManages equipment spanning 100+ buses, as well as facility maintenance, utilization, dispatch, safety, compliance, and P&LPrepares and augments $6.5 million operations budget to minimize costs; maintained below-budget operations last two yearsActively participates in negotiating and managing union contracts, as well as charter contract business; negotiated and won five-year contract with local Teamsters UnionPartners with West Linn/Wilsonville Operations Director, Superintendents, and Principals to manage relationships and contractsSuccessfully drove monthly KPI scorecard ranking from 240/430 locations to 28/430 within five months of tenure; boosted survey scores from 1-2 to 8-10 within 12 months of tenureIncreased revenue by $45K per month for FY-2019 and facilitated 92% retention rate for 2019-2020 school yearRestructured staff roles and job descriptions to maximize productivity, engagement, and overall team success

Sherwood, Or

Oversaw ~220 personnel serving Portland Public Schools (PPS) and Sauvie Island Charter School; included hiring, training, and evaluating staff, in addition to preparing/approving payroll and building a hand-picked management team from the ground upLed management team to improve location survey from “Do Not Recommend” to “Recommend” within 12 months, leading to significant recognition of success for Portland location, as well as a contract extensionManaged equipment spanning 240 buses, in addition to facility maintenance, utilization, dispatch, safety, compliance, and P&LPrepared and optimized $13.5 million budget to minimize costs and adjust variancesParticipated in negotiating and managing union contracts, as well as charter contract businessCollaborated closely with PPS transportation personnel to manage business relationship and ensure terms of contract

Vancouver, Wa

Directed operations and managed inventory of distribution warehouse, as well as logistics and maintenance of delivery fleetSupervised, delegated, and coached three-person team in all aspects of operations, logistics, and warehousingDesigned and optimized driver routes within Seattle/Tacoma territory to maximize efficiency and minimize costsTransitioned Commercial Driver Licenses to Non-Commercial Driver Licenses for selected drivers, saving 15% in costsProactively streamlined warehouse operations to improve efficiency; directly reduced pull-times by ~15%Collaborated with support team to re-design pull sheet format, increasing efficiency and accuracy of ordering process

Vancouver, Wa

Partnered with Office Manager to plan and execute deliveries to retail stores and distributors; included analyzing mileage and other KPIs to design time- and cost-efficient distribution routes

Vancouver, Wa

Owned and managed small business, managing 2 drivers and 3 trucks, dispatching and routing drivers to deliver packages provided by FedEx Ground. Results:Established a positive, safe and encouraging environment while equipped drivers for success on a daily basis.Kept a 99% "on-time delivery" efficiency on all routes.