Jeff Hefty Email & Phone Number

Rockford, Illinois Area

• Develop and administer programs under the Workforce Innovation and Opportunity Act (WIOA) including program creation and implementation, program improvement, compliance monitoring, and policy development for Adult.
• Administer Trade Act program services in coordination with the Department of Commerce and Economic Opportunity
• Prepare and administer operating budget including analysis and evaluation of existing programs.
• Establish workforce development priorities, goals, and objectives and ensure achievement of those goals which includes; hire/fire/promote staff; supervise performance and conduct evaluations; coordinate staff training.
• Ensure compliance with WIOA through timely responses to Department of Commerce and Economic Opportunity and all other state and federal requirements
• Utilize the ideas, expertise, and resources of the workforce partners to enhance the effectiveness of the local area’s workforce development system

• Administer job seeking and training services through the Trade Globalization Assistance Act (TGAAA) and Workforce Investment Act (WIA) to qualified individuals in accordance to respective policies and procedures
• Provide developmental and career counseling to program eligible participants in a case management approach.
• Coach, mentor, and support students through the process of making career decisions
• Train and mentor new employees on TGAAA /WIA policies and DWP operating procedures
• Gather program-wide data from multiple sources and generate statistical reports for program planning, reporting, and presentations
• Train staff in performance measure policy and strategies to successfully manage the performance measures

Master'S Degree, Organizational Leadership

Bachelor'S Degree, Psychology

Activities and Societies: UWP - Baseball Team, Student Senate, Legislative Affairs, Psi Chi Honor Society