Jeff Hicks Email & Phone Number

Seattle, Washington, US

Direct responsibility for day-to-day management of the engineering program with over 800 properties, 50+ million sqft, 80+ Engineers in 4 states. Portfolio encompasses Life Science, Healthcare, Office, High Rise Industrial and Retail. I oversee all aspects of the division including financial performance, account KPI's, key relationship management, staffing.

Kent, Washington, US

Seattle, WA, US

• Served in a senior leadership role to identify and grow strategies for new and existing major accounts. Direct and support talented team comprised of sales professionals, support staff and 3rd party marketing assets..
• Achieved 220% of individual sales goals in the first year
• Rebuilt the sales team and training process
• Team was 145% to goal in 2019
• Oversaw the business strategy for new business acquisition during COVID-19 and surpassed pre-pandemic sales goals by 10%.

Seattle, WA, US

• Acquisition of new customers through networking existing customers and building new relationships.
• Achieved 220% of individual sales goals in the first year
• Re-Engineered the sales process to focus on higher level prospects with more opportunities
• Began developing concentrated efforts with Healthcare which resulted in a 90% growth in this arena during the course of my employment there

• Sold and grew key relationships with Local, State and Federal Law Enforcement. Extensive travel to cover a 13 state territory. Developed exclusive partnerships with two state Sheriff’s Associations. Built an.
• Developed and trained a more effective web demonstration process
• Identified and planned comprehensive sales strategies for various Trade Shows
• Initiated two statewide implementations of a sophisticated emergency preparedness solution after developing consensus with key figures serving in various roles.

• Started home resale department by networking with over 50 community managers and dozens of ownership groups from our commercial real estate investors
• Established and grew relationships with over 20 ownership groups
• Supervised construction timelines, budgets and all permitting
• Launched a home location and purchasing service for our largest commercial real estate clients
• Collaborated with setup/teardown crews, bank reps, manufacturers and dealers throughout the NW
• Responsible for networking with outside vendors and established mutually profitable business relationships

• Started canvassing department from scratch including training curriculum and budgets
• Maintained a Cost of Marketing below 15% in all prime months and sub 20% average from inception
• Helped implement and supervise the new call-center
• Responsible for managing and staffing shows and events in Washington
• Shows and events achieved a sub 14% cost of marketing under my supervision

• Responsible for $700,000 a month in sales.
• Earned a promotion within 5 months of my hiring.
• Profits increased by 20% in 2009 as my department set new branch records for volume.
• Broke the single month production record in my 4th month.
• Created the management training curriculum which has since been adopted throughout the entire company in my 6th month on the job.
• Responsible for all recruiting, hiring and training of 30+ employees while creating schedules, managing payroll, budgets and production timelines and troubleshooting the marketing systems and processes.