AeroLeads people directory · profile
Jeff Hoffman Email & Phone Number
Director, Product Mangaement | CRM and Industry Workflows
at
ServiceNow
1 work email found
@servicenow.com
5 phones found area 650, 669, 408, 908, and 143
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Product Mangaement | CRM and Industry Workflows
Location
Missoula, Montana, United States
Who is Jeff Hoffman? Overview
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Quick answer
Jeff Hoffman is listed as Director, Product Mangaement | CRM and Industry Workflows at ServiceNow, based in Missoula, Montana, United States. AeroLeads shows a work email signal at servicenow.com, phone signal with area code 650, 669, 408, 908, 143, and a matched LinkedIn profile for Jeff Hoffman.
Jeff Hoffman previously worked as Investment Strategist & Trader at Self Employed and Vice President at Westside Basketball Club. Jeff Hoffman holds Management Information Systems from The University Of Montana - College Of Business.
Company email context
Email format at ServiceNow
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{first}.{last}@servicenow.com
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AeroLeads found 1 current-domain work email signal for Jeff Hoffman. Compare company email patterns before reaching out.
Profile bio
About Jeff Hoffman
Experienced product manager focused on Customer Experience (CX), Customer Relationship Management (CRM), and Enterprise Service Management. Extensive experience building, mentoring and managing diverse solution teams to function cohesively and to own the technical sale from initial discovery, all the way through closing and delivery. Proven ability to dissect complex business challenges and rapidly chart course toward business process and technology optimization. Currently helping to transform Customer Service into a team sport leveraging the world's most powerful enterprise cloud platform at ServiceNow.* Senior level Product Manager with 20+ years of experience in enterprise application software sales, presales, and product management.*Multi-vertical expertise: High Tech, Telco/Comms, SaaS, Managed Service Providers, Retail, Gaming/Entertainment, Media, Travel, CPG, and Financial Services* Proven results in presenting and demonstrating business applications and architecture solutions in competitive, complex sales environments* Leadership experience in pre-sales management roles at a regional, national, and international level* Field readiness and new product launch experience including product knowledge transfer and training, customer business value awareness, and competitive differentiationSpecialties: Product Management, Agile/SAFe methodologies, Technical Pre-Sales, Enterprise Solution Architecture, Sales and Customer Success, CRM, Best Practices Consulting, Customer Experience Management, Social Media, Marketing Automation, CCaaS/CTI, Cloud Computing, Knowledge Management, Contact Center Solutions, Customer Self Service, SaaS/PaaS, BSS/OSS, NGOSS Frameworks, Enterprise Systems Analysis, Business Process Optimization
Listed skills include Cloud Computing, Enterprise Software, Solution Selling, Pre Sales, and 46 others.
Current workplace
Jeff Hoffman's current company
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13 roles
Jeff Hoffman work experience
A career timeline built from the work history available for this profile.
Investment Strategist & Trader
CurrentPassionate about navigating the dynamic world of finance and technology, I am a seasoned day trader with a keen focus on harnessing momentum for profitable trades in the fast-paced domain of short-term investments and equities trading.Systematic Approach:Technical Analysis: Leveraging advanced technical analysis tools to identify trend reversals, breakout.
Dec 2022 - Present
Vice President
Current
Westside Basketball Club
Founding board member of a local non-profit organization launched in 2024 with the aspiration to create opportunities for young athletes to learn and compete in the game of basketball.
May 2024 - Present
Investor
Current
Oct 2017 - Present
Strategic Advisor
Dec 2023 - Jun 2024
Vice President, Strategy
Oct 2023 - Dec 2023
Director, Product Management - Cx & Industry Solutions
Leading a global team of content and GTM specialists consisting of Demo Solutions Architects, Product Managers, and Business Analysts to provide best in class content for solution demo packages, Industry Use Cases & technical pre-sales Enablement Content. Our team is tightly aligned with all product launch and GTM efforts for each major release, as well as.
Dec 2019 - Oct 2023
Product Portfolio Director - Outbound (Agent Experience / Omnichannel)
Responsible for GTM, enablement, and product direction for the Agent Experience and Omni Channel Service product portfolio within Customer Workflows. Acted as the lead customer and partner facing Product Manager in the launch of Agent Workspace and omni-channel routing. Provided enablement and support of key CTI/intelligent voice partners, social care, and.
Apr 2018 - Nov 2020
Principal Solution Architect
Helped launch the Solution Architect practice focused on Customer Service Management and Field Service Management within ServiceNow, as the company evolved from a single-product to multi-product focus. Involved in the recruiting and hiring of the initial team of pre-sales specialists from market leading competitors. Developed and delivered enablement.
Aug 2016 - Mar 2018
Solution Consulting Manager
Management and strategic execution for Enterprise U.S. West - CX Service Automation- Hired and managed a team of 12 Solution Consultants covering the Western U.S- Key accounts covered by the team included Nike, Dell, Qualcomm, Nordstrom, Kohls, Boeing, Nintendo, and many others.- Top performing team and quota achievement in 2015 and 2016.Principal.
Mar 2012 - Aug 2016
Senior Solutions Consultant
Jan 2011 - Mar 2012
Director - Solution Architecture Group
Sales Consultant/Solution Architect (Jan 2010 - Nov 2010)
Jan 2010 - Jan 2011
Manager | Solution Engineering
Senior Sales Engineer (2004 - 2008)Professional Services/Implementations (2001-2004)**GeoEconomics acquired by Martin Group (June 2002)Telemanagement Forum eTOM and SID Certifications-Business Process Framework-Information Framework(Martin Group acquired by CHR Solutions in September 2009)
Nov 2001 - Jan 2010
2 education records
Jeff Hoffman education
Management Information Systems
The University Of Montana - College Of Business
Education record
Chinook High School
FAQ
Frequently asked questions about Jeff Hoffman
Quick answers generated from the profile data available on this page.
What company does Jeff Hoffman work for?
Jeff Hoffman works for ServiceNow.
What is Jeff Hoffman's role at ServiceNow?
Jeff Hoffman is listed as Director, Product Mangaement | CRM and Industry Workflows at ServiceNow.
What is Jeff Hoffman's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Jeff Hoffman at ServiceNow.
What is Jeff Hoffman's phone number?
AeroLeads has found 5 phone signal(s) with area code 650, 669, 408, 908, 143 for Jeff Hoffman at ServiceNow.
Where is Jeff Hoffman based?
Jeff Hoffman is based in Missoula, Montana, United States while working with ServiceNow.
What companies has Jeff Hoffman worked for?
Jeff Hoffman has worked for Servicenow, Self Employed, Westside Basketball Club, Frontier Angels, and The Whole Group.
How can I contact Jeff Hoffman?
You can use AeroLeads to view verified contact signals for Jeff Hoffman at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Jeff Hoffman attend?
Jeff Hoffman holds Management Information Systems from The University Of Montana - College Of Business.
What skills is Jeff Hoffman known for?
Jeff Hoffman is listed with skills including Cloud Computing, Enterprise Software, Solution Selling, Pre Sales, Crm, Saas, Integration, and Telecommunications.
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