Results-driven professional with a passion for leading teams and implementing cutting-edge technologies to deliver outstanding results. My journey has been defined by years of hands-on experience in the logistics and technology industry, specifically with FedEx Office/Kinkos. As an Operations Manager, I successfully rolled out and installed new equipment, empowering team members with the knowledge they needed to excel. My leadership style fosters collaboration and problem-solving, guiding team members to the tools necessary for seamless troubleshooting. With expertise in reinstalling and reimaging computer equipment, I ensure optimal performance and productivity. Throughout my career, I have built strong relationships with partners and managers, keeping them informed through detailed visit reports and conducting impactful 90-day reviews. As an Assistant Manager, I thrived on efficiently managing tasks, keeping a pulse on communications via emails, and delegating responsibilities to ensure smooth operations. I take pride in cultivating talent through comprehensive training sessions and playing an active role in the hiring process. In my roles as an LC/LPC, I excelled in managing customer orders and project workflows, showcasing my ability to handle high-pressure situations while maintaining exceptional customer relations. My commitment to excellence includes taking in complex orders and effectively delegating jobs, whether in-house or outsourced. With a passion for technology, I enjoy working on computers and embracing innovations like 3D printing. Outside of work, you'll find me engaged in video games and cherishing precious moments with my family. I am open to new opportunities that align with my skill set and values. If you are seeking a dedicated, solution-oriented professional who thrives in a collaborative environment, let's connect and explore how we can create positive impacts together.