• Standardized and deployed several AWS regions with GWLB security VPCs to ensure traffic is inspected and routed properly. Site to Site VPN, BGP, and Direct Connect (DX) • Utilized (IaC) Terraform for AWS deployments and management• Migrated company from Cisco WLAN to Aruba Networks for a single vendor solution• Migrated infrastructure out of the data center and into AWS for 6 figure cost savings• Deployed new GlobalProtect VPN gateways to increase worldwide coverage• Implemented auto certificate enrollment through JAMF and Intune for laptops so users automatically join the 802.1x WPA2 Enterprise WLAN• Authored over 350+ technical documents and standards

• Deployed and managed ---- Cisco and Juniper enterprise switches ---- Palo Alto Networks firewalls ---- Cisco and Aruba WLAN• Deployed new Aruba Networks WLAN infrastructure with centralized management (Mobility Conductor)• Improved corporate network security by more than 75% by creating a best practise assessment committee and implementing quarterly security goals • Architected Aruba ClearPass deployment for AAA ---- Designed and implemented company captive portal with dynamic vlans ---- Deployed 802.1x with WPA2 Enterprise using Okta and MFA• GlobalProtect VPN, Panorama, SilverPeak SD-WAN, Grafana, IPAM, Zabbix, GitHub, Windows Server domain admin• Built a lab from scratch for POCs, testing, and development which increased the success rate of new deployments• Built and managed corporate PKI ---- Created PKI standards, runbooks, policy authority committee, and led bi-monthly meetings with quarterly audits ---- Automated PKI deployments with powershell scripts

• Designed WLAN deployments for new offices/floors and worked with contractors to install cabling and APs• Created bash scripts for openVPN account management• Designed and deployed a wiki knowledge base for IT and created documentation standards• Designed and built an IT work area, IDF, MDF and IT storage for current and future needs• Tested and improved documentation for the dev environment setup for new hires• Resolved helpdesk tickets in a timely manner for mixed Mac / Windows / Linux / iOS / Android environments• Google Workspace (G Suite) administration, VMware, Lucidchart, WebEx, OpenLDAP, Opsgenie, Auvik, Slack, Jira/Confluence admin

Deployed & managed technology infrastructure with emphasis on uptime in a 365 24/7 environment for 300k+ listeners worldwide Simultaneous roles held: • Systems / Network Administrator • Technology deployment • Helpdesk • Company-wide technical consultant • Designated chief operator • Commercial production manager • Audio engineer • Managed team of part time employees & internsHighlights of work: • Cisco, Netgear, Linksys business switches • Ubiquiti Edge Router and UniFi APs • Frequently commended by guests for the performance of the Wi-Fi • OpenVPN deployment • ISP load balancing with PBF • DNS server, ACLs, VLANs, firewall, LAN, WLAN (802.11a/b/g/n/ac),VNC, KVM over IP • Fiber/Cable management and deployment • Technical Documentation • Dell PowerEdge linux file servers with ZFS data redundancy • Windows / Mac / Linux / iOS / Android technical support • PaaS smart app development (200,000+ downloads) • Web development (HTML, CSS, JavaScript, WordPress)• Performed cost analysis and designed IDF to ANSI/TIA 568-C.1 specifications ---- ISP, TELCO, floor plan, electrical, HVAC, security, rack / equipment install ---- Structured cabling, contractors, city code requirements, etc. ---- Led project from implementation to completion • Broadcast studio build outs • Budget Management / Full purchasing power • Repurposed on-hand equipment rather than creating new spend when possible • Streaming audio (Triton Digital, Shoutcast, Icecast, Barix, Comrex, RTP, MP3, AAC) • Produced shows for Broadcast • Recorded ISDN shows for NPR • Created and produced hundreds of competitive radio commercials • Video surveillance system installation / maintenance • FCC compliance enforcement • Microsoft Office / VisioRadio Stations: • SF Bay Area, CA (Desi 1170 AM KLOK, Bolly 92.3 FM KSJO, China 92.3 FM, 92.3 HD2 Tech FM, Save Alternative (S*ALT), KCNL 104.9 FM) • Los Angeles, CA (Desi 980 AM KFWB) • Seattle, WA (Desi 1250 AM KKDZ)

Audio Board Operator for various radio shows. -Recorded/produced shows for live broadcast -Ran broadcast audio console and various studio equipment -Managed daily logs/playlists to keep everything on time -Customer service agent -Technical troubleshooting in a live 24/7 environment

Technical Support team -Technical support during live events (SAN, audio matrix, technical troubleshooting) -Provided hardware and software support for team workstations -Built network cabling -Setup rooms for broadcast events (mics, room toning, cabling...)Live Event Production team -Operated audio consoles (Yamaha, Mackie) -Controlled multiple remote cameras -Managed the broadcast switcher (graphics, transitions, camera switching, multimedia)Post Production team -Edited/produced video for web streaming (final cut pro)Contracted through ANI (Advanced Network Information)

-Created and edited streaming multi-media content and DVD productions-Recorded live streamed presentations from around the world-Duplicated Video TapesContracted through Cox eLearning Consultants

I started a record label with 10 fellow college students -Four of us were voted as natural leaders to form an executive council. As part of that council I helped make all executive decisions for the business-Managed finances -Designed graphics for a compilation CD featuring 13 local bay area artists

-Customer service agent/cashier-Hardware/software installs-On-site Installer-Technical service writer-Computer/electronics sales

-Customer Service for clients with various audio, electrical, and component needs-Cashier-SalesThe key lesson I learned from working here: It's impossible to know the answer to every question but if you know where to find the answer than that is just as good.

-Laptop / Desktop Support for all Risk Managers in the hospital-Technical / Network Troubleshooting-Customer Service-Designed, programmed, and created custom databases (FileMaker PRO, Microsoft Access)-Technical Documentation-Data entryAt the time, I was the youngest person ever hired for this department

-Building / testing circuit boards-Programming EPROMS-Assembly of print controllers

-Barista-CashierFast-paced stressful environment to get orders completed in a timely fashion so patrons are not late to their movie