• Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. • Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents.• Plan for and identify root causes of inventory deviation through cause and effect analysis.• Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. • Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes.

• Prospect, educate, qualify, and develop Target Accounts creating IT Professional Services and Staffing sales-ready leads and opportunities. • Utilize a variety of tools for discovery, research, and initiation of outbound calling and email campaigns to Target Accounts.• Research executive contact information for target prospects using Google, LinkedIn, Zoom Info, Salesforce, and other related software & services.• Relevantly, clearly, and concisely communicate general product value and marketplace differentiation to buyer personas of all types.• Nurture prospects along the buyer’s journey. Achieve front-end sales KPI quotas to progress prospects from identification to qualification.• Efficiently and effectively counter top of the funnel objections, prospecting, cold calling, as well as have excellent interpersonal and technical skills.• Schedule business appointments on sales consultant’s calendar after qualifying prospects and logging activities in Salesforce.

Responsible for developing new sales, as well as fostering business relationships with existing customers in the Chicago Northland and Greater Kenosha, WI territory. Developed client specific contingent and direct hire labor solutions in the light industrial, skilled labor, engineering, and technology space. Developed and executed against territory plan, capitalized on market and industry opportunities, created targeted Marketing campaigns to promote and increase sales and maintain client satisfaction. Also, expertise in Full Life Cycle Recruitment.

Responsible for developing sales within the contingent IT Workforce space, while also fostering key business relationships with existing clients in the greater Chicago area. Developed client specific IT recruitment and placement strategies, created targeted E-Marketing campaigns to promote and increase sales, exceed in sales profitability, and maintain client satisfaction.

Oversaw sales and led talent acquisition activities supporting contingent IT workforce supporting Digital Process Automation (BPM, BRM, RPA), Oracle (OSS/BSS), Enterprise Technologies (Oracle, CRM, Microsoft, Java/open source, SAP, BI/Data Warehousing), Emerging Technologies (IoT, blockchain, AI/ML), Application Services (testing, agile development, cloud services, application development and maintenance).

Advocated product and service knowledge for prospective enterprise and merchant customer needs, including a needs analysis pertaining to their in store, on-line, phone, and catalog processes on how to mitigate fraud prevention, dispute management, chargebacks, and consulted features on SaaS offering.

Sold and oversaw global delivery service offering supporting Offshore, Onshore, and Near Shore IT Infrastructure Outsourcing (Help Desk and Desktop), Systems Integration (Development, Management, Support, Cloud Migration, Agile Consulting), Consulting (SAP, Oracle ERP, CA Technologies, and ServiceNow, BI), and Strategic Staffing/Recruiting.

Developed new business opportunities with prospects in the hospitality space (retail, restaurant, and hotel operations); supporting POS hardware, Software Services, and Depot Services. Provided customers with capabilities enabling them to optimize every aspect of their business, and continuously adapt to technology and industry transformation.

Chaired go to market sales prospecting methodologies, obtained client business referrals, nurtured prospects, and cultivated relationships with key decisions for continued growth and success for K-Plus.

Executed building new customer relationship with State, Local, and Commercial decision-makers seeking Motorola two way radio, WLAN broadband hardware, Alcatel Lucent and Harris microwave communications, and Symbol enterprise mobility applications. Actively identified and scoped hardware, broadband products, networking services, and managed contract renewals when appropriate during customer lifecycle.