Jeff Huskey Email and Phone Number
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Jeff Huskey is a Systems Support Analyst at Wells Fargo. He possess expertise in bmc remedy, system administration, databases, troubleshooting, it service management and 21 more skills. Colleagues describe him as "I hired Jeff to work with me at E*Trade to implement the Remedy system. He was the sole support for this system for years. His dedication and attention to detail is phenomenal. Jeff would be an asset to any team and is a pleasure to work with." and "I worked with Jeff Huskey for several years. He is a dependable, hard working team member. He served as the primary Remedy administrator and developer, but was also an integral part of a project to analyze competitive products like Service Now. Jeff maintained the consistent theme that it is not the "tool" as much as it is the people and process, and was willing to push that theme through high management discussions down to daily users of the tools. Jeff will make a great asset to any IT Service Management team. Lisa Songer Sr Director, IT Service Operations"
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 246787
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Systems Support AnalystWells Fargo Nov 2017 - PresentWinston-Salem, Nc
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Senior Systems Operations EngineerWells Fargo Nov 2017 - Present
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Lead Business Process AnalystE*Trade Jan 2014 - Mar 2016Worked toward the successful implementation of the cloud-based Remedyforce as a replacement for our aging Remedy AR System installation. -
Senior Staff, Enterprise Operations System AdministrationE*Trade Financial Nov 2009 - Dec 2013Primary responsibilities include Windows system administration:* Implementation of production changes (OS and application patches/updates and installations, directly and via BigFix/Tivoli Endpoint Manager)* Use of various applications to monitor, troubleshoot, and correct server issues (Systems Center Operations Manager, HP Systems Insight Manager)* Manage backups and restores (Symantec NetBackup)* Manage and troubleshoot issues with virtual environments and applications (VMware vSphere, Citrix Management Console, Softricity/MS Application Virtualization)
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Remedy Ars Developer/Administrator, SeniorE*Trade Financial Jun 2000 - Feb 2010Sole developer, administrator, and support person for the Remedy Action Request System platform (version 6.3), providing support for the 5.5 versions of Help Desk, Change Mgmt, and Asset Mgmt applications (customized to varying degrees), along with significant custom code for user data imports from Oracle HR, ITIM, group paging functionality utilizing email and Telalert, and many other customizations throughout the forms and workflow that are shared by the Remedy apps. Our implementation is for internal employees only and is on Windows 2000 Server, MS SQL 2000, and MS IIS 5 with New Atlanta Servlet Exec running as a service rather than an IIS plugin. I handle 99% of the troubleshooting, administration, and configuration for the clients, servers, database, and www services for our Remedy installation.
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Remedy Ars Developer/AdministratorAlltel Information Services Sep 1996 - May 2000Relocated to Atlanta, GA and joined ALLTEL Mobile's sister company:1. Client Services Business Analyst supporting GTE's testing of the "Virtuoso II" cellular service billing system. Intermediary between GTE and AIS's developers, providing project status reports to AIS and GTE mgmt.2. CS Lead, supervising 3 CS BAs, expanded role with regard to reporting project status from data captured in Remedy ARS.3. Y2K Project, Test Planner.Final year at AIS, Atlanta, GA:Remedy ARS Admin/Developer supporting internal users of a custom ticket tracking system that encompassed user and production Service Disruptions, Service Requests, Change Control, Development Enhancement Requests, Development Change Requests, and Remedy Flashboards data charting. -
Csr And Help Desk RepAlltel Mobile Corporation Jan 1995 - Aug 1996Little Rock, AR:1. CSR, After Hours Call Center (AHCC), cellular customer service.2. Switch Tech CSR, AHCC, cellular service troubleshooting through switches.3. Follow-up CSR, AHCC, completed follow-up requests in-house rather than deferring to local offices.4. AMC Corp Help Desk Rep., employee support on all apps and platforms utilized by AMC (WinOS & office apps, UNIX, and AS400 apps.
Jeff Huskey Skills
Frequently Asked Questions about Jeff Huskey
What company does Jeff Huskey work for?
Jeff Huskey works for Wells Fargo
What is Jeff Huskey's role at the current company?
Jeff Huskey's current role is Systems Support Analyst.
What is Jeff Huskey's email address?
Jeff Huskey's email address is jd****@****mac.com
What is Jeff Huskey's direct phone number?
Jeff Huskey's direct phone number is (800) 387*****
What skills is Jeff Huskey known for?
Jeff Huskey has skills like Bmc Remedy, System Administration, Databases, Troubleshooting, It Service Management, Servers, Sdlc, Business Continuity, Operating Systems, It Management, Citrix, Integration.
Who are Jeff Huskey's colleagues?
Jeff Huskey's colleagues are Tejashwini Anand, Jennifer Neumann, Nithyasri S, Michele O'rourke, Ankit S Cherian, Sergei Meckem, Susan Barnes.
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