Responsible for Telecommunications software sales of the Usage by DR portfolio for all accounts in North America, CALA, South America, and a few in Europe and Africa. Focus on software sales for direct and partner-led opportunities, value propositions, individual and multi-national corporations (America Movil, Vodafone, A1, LLA, etc), perpetual, subscription, cloud-native, SaaS license agreement contracts, greenfield customers, upsell to existing customers, mergers and acquisitions, CPI, and building executive relationships. Extensive experience working with procurement, finance and legal.

Responsible for leading the technical pre-sales engineering team focusing on telecommunications companies in the Americas. The Usage by DigitalRoute portfolio includes multiple products that enable telecom companies to process billions of daily transactions for Billing & OSS Mediation, Charging (OCF, CDF), PCRF, B2B2X monetization, and 5G network functions (CHF, PCF, NWDAF). Supports cloud-native and CI/CD deployments.

Solution Sales Consultant at Openet, which was acquired by Amdocs in 2020. Technical Pre-Sales Engineer for Openet’s full product portfolio, including 4G and 5G policy and charging solutions. Products include Openet ECS (CCS, CHF), Policy Controller (PCRF, PCF), BSF, Data Fabric and mediation, and Forge framework supporting microservices, VM, cloud-native, containerized, SBA, CI/CD deployment models, 5G Network Functions, PCC architecture, MVNOs, Diameter, REST API for SBA, UMS (ELK), 3GPP R15/16, ONAP compliance and roadmaps.

Program Director for multiple NAR/CALA Openet accounts. Responsible for all delivery, customer relationships, finances, and staffing. Managed delivery team of 75+ software engineers, program/project managers, test and QA team, and developers. Multiple awards for exceeding revenue and P&L OKRs. $125M+ in revenue, 350+ SOWs, MSLA's, Amendments. Executive experience in contract negotiations. Respected Trusted Advisor.

Responsible for all aspects of Professional Services Program Management for multiple NAR accounts. Customer relationship management, new business objectives, KPIs, revenue quota, commission plans, P&L requirements, successful services delivery and milestones, team staffing, reviews, finances (SOWs, MSLA, POs, Invoices, payments), and Supply Chain Management. Extensive Sprint experience.

Responsible for creating technical proposals and pricing for Professional Services and License RTU opportunities for multiple Openet products. Regions included NAR, CALA, EMEA, and APAC for new and existing customers.

Managed largest IP Mediation project at Verizon Wireless, using FusionWorks product. The project included a large team of software engineers and mediation interfaces from over 200 network element systems, and billions of CDRs.

Professional Services Director on Sprint 3G Wireless launch, Sprint billing system migration, Web portal e-commerce launch. Responsible for managing impacts to Amdocs and Convergys Billing, and IP Mediation systems. Communicated project status to executive management. Resolved high risk issues.

Formerly XACCT Technologies, acquired by Amdocs. Responsible for Practice/Program Management for Professional Services organization. Managed Tier I Telecom mediation and billing system projects. Managed pre-sales engineers and post sales consulting organizations. Responsible for preparing and executing SOWs, costs, financial P&L, contract negotiations with supply chain management, project milestones and delivery, POs and invoices. Extensive network element integration.

Managed Technical Pre-sales team in US. Responsible for technical sales, solution architecture, presentations, product demos, roadmaps, RFI/RFP proposals, POC/trials, etc. Software was 7x24 UNIX based performance monitoring and fault management system for critical applications.