Jeff Jarrell Email & Phone Number

Greater Detroit Area

Greater Detroit Area

Provide high level of internal and external customer service. Represent instrumentation products such as Parker, Burkert, Ai.Tek. Work as support to field service representative coordinating all transactions through P21, EDI, vendor and customer portals. Work closely with GM & Chrysler plant buyers to maintain blanket PO pricing. Respond to special spot buy RFQ’s, follow up with required delivery reports, coordinate RMA’s and product service evaluations. Maintain a continued growing knowledge of all products by working closely with vendors and internal company training. Assist customers with application solutions and alternatives to competitor products. Communicate effectively though email, spreadsheets and telephone.

Rochester Hills

Providing exceptional Customer Service and Account Management to the automotive industry. Key contact to a major account with multiple domestic and international plant locations. Duties include, processing customer spot buy purchase orders, create vendor P.O.'s, analyze multiple plant uploads to EDI through PLEX for generate weekly plant replinishments. Create overseas direct material transfers, coordinate warehouse documents to multiple warehouses and ASN customer once orders are confirmed. Communication and coordinating skills with the ability to interact with multiple nationalities are a must for this position.

Troy Mi

Provide customer support to large customer base as well as general inquiries through #800 number. Reliable go to source for spot buys to manufacturer site contacts and tactical buyers. Provide support to IDG field service representatives and in combination with manufacturer representatives to meet the end users needs . Process orders through SX.e system,provide follow up for shipments, process RMA’s, monitor open order reports as well as audit reports for timely invoicing.

St Clair Shores

Inside sales coordinator position with a ISO manufacturer supplier; Daily duties include, order processing, design configuration for customer quotes for build to order hydraulic cylinders. Process sales orders, provide sales support to customers, field service reps, buyers and distributors. Skills that are essential to perform daily duties are; multitasking, high level of attention to detail and communication through phone and email.

Grosse Pointe Mi

Developed and created from start-up Gelato Café LLC. By utilizing my talents of customer service, sales and creativity, I demonstrated my ability to succeed through hard work, dedication and proper decision making. I developed a growing customer base by utilizing best business practices of customer service, price point and product development. I hired and supervised employees, managed quality control, inventory and purchasing budget. I developed advertising strategies to attract repeat and new customers. This commitment created experience and a proven ability to succeed through hard work and proper decision making.

Warren Mi

For a manufacturer supplier to retail stores like Lowe’s, Costco, and Home Depot. I managed customer service department by coordinating daily workload of sales order processing to five CSR’s. As the key inside sales coordinator for Home Depot account, my duties included, processing special orders to individual stores, as well as coordinating regular stock inventory to DC’s that were generated via phone, fax or EDI, then processed through MAS90/MAS200. Resolved problems & concerns over the phone, processed RMA’s and arranged most cost effective return source, assisted with technical support to our consumer help lines. Coordinated and evaluated display needs for Home Depot and Lowe’s stores at a National level and acted as the key liaison to Apr. 70 field representatives by providing P.O. approvals for display’s and P.O.P materials. Responsible for managing spread sheets in support of National sales managers