Jeff  Fortin

Jeff Fortin Email and Phone Number

Senior Director, Channel Account Management @ Rippling
Boston, MA, US
Jeff Fortin's Location
San Francisco Bay Area, United States, United States
Jeff Fortin's Contact Details
About Jeff Fortin

I focus on a humanistic approach to building relationships.I have 10+ years of client relations experience with 6+ leading commercial-focused Account Management & Customer Success teams in hypergrowth environments.Currently, I lead a channel at Rippling focused on revenue growth, renewals, and retention. Before that, I spent several years in ad-tech leading teams and launching enterprise partnerships.

Jeff Fortin's Current Company Details
Rippling

Rippling

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Senior Director, Channel Account Management
Boston, MA, US
Website:
rippling.com
Employees:
5836
Jeff Fortin Work Experience Details
  • Rippling
    Senior Director, Channel Account Management
    Rippling
    Boston, Ma, Us
  • Rippling
    Director Of Account Management
    Rippling Dec 2023 - Present
    San Francisco, California, Us
    I have the privilege of leading our SMB, Mid-Market, and Strategic teams in our AM partner-referred channel. We grew to a team of 22 in 2024 and are expanding in 2025. Bringing on new managers and ICs across all segments! View roles here: https://www.rippling.com/careers/open-roles
  • Rippling
    Manager, Account Management
    Rippling 2022 - Dec 2023
    San Francisco, California, Us
  • Rippling
    Strategic Customer Success Manager
    Rippling Mar 2021 - Jan 2022
    San Francisco, California, Us
  • Placement
    Job Search Coach (Part-Time)
    Placement 2021 - 2022
    San Francisco, California, Us
    I stayed on as a contractor while working full-time at Rippling. Coaching authentic storytelling, confidence building, and negotiating best practices. My specific focus was helping folks land jobs in Sales, Account Management, and Customer Success. I had the honor of coaching 100+ people through the job search landing an average raise of ~23K midst pandemic. Client testimonials: https://www.trustpilot.com/review/placement.com?search=Jeff
  • Placement
    Founding Hire – Customer Success Leader
    Placement 2020 - 2021
    San Francisco, California, Us
    Still craving an early-stage endeavor, I spent the height of the pandemic building a seed-stage start-up with an altruistic mission: helping people land jobs through software and coaching.It was one of the most challenging experiences I've had; we pivoted fast and often to find product-market fit. My role spanned B2B Sales, SaaS Customer Success, and eventually B2C career coaching. I never thought I'd call myself a "Job Search Coach," but I ended up helping over 100 people find a job (two clients even came over to my next job at Rippling!).While we didn't have the Silicon Valley exit story I dreamt of, it was unquestionably the most rewarding experience of my career and strengthened my ability as a listener, manager, and coach.
  • Cuebiq
    Senior Manager, Customer Success & Account Management
    Cuebiq 2019 - 2020
    New York, Ny, Us
    I had an opportunity to lead West Coast Customer Success (Channel Sales/Commercials) and Account Management (Delivery) in the ad-tech space at a Series B start-up. Cuebiq strengthened my ability to navigate longer cycle negotiations, forecast revenue, and close win-win channel sales contracts.
  • Samba Tv
    Senior Manager, Client Solutions
    Samba Tv 2016 - 2019
    San Francisco, California, Us
    Moved from Boston to SF to work on high-growth tech startups and joined a recently funded Series A company. I blended my experience in analytics with direct client partnership experience. Samba provided the opportunity to grow at a rate few other jobs could. We scaled 4x and I held 3 different roles as we matured into a later-stage startup. As an IC, I learned how to be consultative with partners, drive upsell/expansion, and finalize renewals with key enterprise clients. Then, became a manager, albeit, an admittedly green first-time manager (sorry those of you who first had to be under my guidance!). Fast forward two years, and I decided to venture even closer to pre-sales by hitting the road with AEs and helping scope/close new business.
  • Management Insight
    Client Analyst - Tech Vertical
    Management Insight 2014 - 2016
    Marlborough, Ma, Us
    My first avenue into tech and the job world post-academia. I joined a small Boston-based consultancy to hone my craft in statistics and learn how to present actionable insights to enterprise tech clients. I learned about myself in my first post-academia gig: writing syntax didn’t motivate me and I thoroughly enjoyed building partnerships with our clients.
  • Boston University
    Research Assistant - Social & Organizational Psychology
    Boston University 2013 - 2014
    Boston, Ma, Us
    • Studied motivations, emotions, and biases in the workplace.
  • Bridgewater State University
    Teacher Assistant - Psychology Of Personality
    Bridgewater State University 2012 - 2013
    Bridgewater, Ma, Us
  • Bridgewater State University
    Research Assistant - Social / Organizational Psychology
    Bridgewater State University 2011 - 2013
    Bridgewater, Ma, Us
    • Studied the factors that lead to women's underrepresentation in STEM fields.

Jeff Fortin Skills

Psychology Research Microsoft Office Spss Time Management Literature Reviews Self Awareness Powerpoint Social Media Social Networking Statistics Vendor Management Microsoft Word Microsoft Excel Market Research Data Analysis Qualitative Research Research Design Customer Satisfaction Quantitative Research Customer Service Report Writing Critical Thinking

Jeff Fortin Education Details

  • Boston University
    Boston University
    Psychology
  • Bridgewater State University
    Bridgewater State University
    Psychology

Frequently Asked Questions about Jeff Fortin

What company does Jeff Fortin work for?

Jeff Fortin works for Rippling

What is Jeff Fortin's role at the current company?

Jeff Fortin's current role is Senior Director, Channel Account Management.

What is Jeff Fortin's email address?

Jeff Fortin's email address is e4****@****aol.com

What is Jeff Fortin's direct phone number?

Jeff Fortin's direct phone number is +150820*****

What schools did Jeff Fortin attend?

Jeff Fortin attended Boston University, Bridgewater State University.

What are some of Jeff Fortin's interests?

Jeff Fortin has interest in Fantasy Football, Traveling, Walt Disney World, Personal, Hiking, Dogs.

What skills is Jeff Fortin known for?

Jeff Fortin has skills like Psychology, Research, Microsoft Office, Spss, Time Management, Literature Reviews, Self Awareness, Powerpoint, Social Media, Social Networking, Statistics, Vendor Management.

Who are Jeff Fortin's colleagues?

Jeff Fortin's colleagues are Chitra Krishnan, Kurhanov Vladyslav, Lifan 🤔 Zeng, Eurie Choi, Thom Gilleran, Kathleen Casey, Deepamoy Pal.

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