Promoted to manage over 100 administrative applications and their integrations within a multi-system data infrastructure for one of the nation's oldest and most prestigious Catholic universities recognized for world-class academics.• Directed 35 product/application managers across seven distinct teams to deliver Tier 3 application support activities for core enterprise-level systems and ancillary solutions while meeting and exceeding organizational performance objectives. • Coordinated with principle stakeholders and business process owners to identify principal business and operational needs and translate them into system solutions; set deployment goals; evaluated and modified processes to ensure project deliverables. • Conducted business process assessment, documentation, and presentation of technical requirements for new IT solutions. • Provided dynamic team leadership in support of all campus systems, including those related to Finance, Human Capital Management, Business Intelligence and Databases, Web and Collaboration, Student, Facilities, Security and Academic Systems.• Developed and implemented standard operation procedures and queries to provide information to internal and external auditors for IT control and change management audits; prepared for audits by setting IT controls and managing user access.• Planned, tested, and implemented effective long-term and mid-range data archiving and disaster recovery protocols ensuring complete information security, including offsite disaster recovery solutions to provide business continuity.• Established departmental objectives and performance goals; conducted regular associate performance evaluations; provided continuous associate and management-level professional development in alignment of organizational values.• Encouraged and cultivated a positive culture of engaged employees motivated to contribute to overall organizational success.

Promoted to oversee technical support and lead high priority initiatives to build, improve, and service a multi-system data infrastructure.• Oversaw administrative system replacement, integration, and implementation; managed day-to-day support activities including registration and grading support, and for implementation of software modifications. • Designed and developed four critical systems supporting web graduate admissions and registration, student data access, compliance tracking, and a web portal supporting single sign-on - the latter replacing a $60,000/year purchased product.

Recruited to parlay enterprise system integration experience from two previous universities toward facilitating Banner ERP migration.• Spearheaded team member migration to a new hardware, software, and development environment; broaden technical skillsets in support of a new student ERP system improving facilities in HR, Student Life, Finance, Financial Aid, and Alumni/Development.

Recruited to influence the university's technology roadmap and lead a dedicated team in support of a world-class data infrastructure for the State of Illinois' flagship public university renowned for world-class leadership in research, academics, and public engagement.• Technical lead in support of integrating and implementing the Banner ERP product for grants; provided technical analysis to identify gaps; designed security matrix and conversion specifications toward the system migration across three UI campuses.• Identified and coordinated data integration points in the Banner system; prepared information on the product's ACH functionality in exploration of potential accounts payable applications.• Managed the progress of 11 finance modifications; coordinated functional leads efforts in product requirements definition, functional specification development, and acceptance test plan development to meet signed deadlines on project deliverables.

Promoted to oversee technical support and lead the design improve and service a robust data and infrastructure for a prominent four-year private university educating 2,200 students through immersive learning for career success.• Managed the full-scale process of analysis, design, implementation, and support for all modules Banner ERP product including Student, Financial Aid, Finance, Human Resources/Position Control, and Alumni. • Took ownership of all product management initiatives related to the new ERP; installed, patched, and configured the product; performed all necessary support services including installation, troubleshooting, user assistance, and training administrators.• Oversaw campus telecommunications services; spearheaded fiber installation between campus buildings to support multiple applications, including network connectivity, access control systems, voice communications, HVAC, and fire monitoring systems.• Negotiated and administered telephone system maintenance contracts as well as local and long-distance services and contracts with third-party vendors; coordinated expansion, and maintenance of new fiber and copper lines. • Directed the implementation of a new card-based ID system; specified a format compatible with building access protocols, billing protocols for use in dining and vending applications, as well as library service needs, managed staff overseeing central services.

Promoted to provide leadership in enterprise information technology budgeting, procurement, and implementation.• Provided assistance toward strategic planning for application roadmaps, project request cycles, and budget preparation.• Helped oversee daily operation of the university's information systems and performed cross-functional leadership in maintaining critical data points campus-wide; Led initiatives in software and hardware support, troubleshooting, and customer service.

Recruited to develop and maintain programs, reports, and data integrity mechanisms in support of the campus information system.• Implemented the first PC-based network on campus; procured, installed, networked, and provided ongoing support for computer hardware throughout the campus; maintained student labs, software licenses, and provisioned credentials for users.• Performed analysis in systems and program requirements; recommended, designed, implemented, and supported new systems and processes to close gaps; trained users on new hardware/software applications for both administrative and classroom use.

Recruited and promoted to maintain draft readiness, recruit, and train civilians. Entered as 1st Lieutenant and achieved rank of Captain for a branch of the United States Armed Forces committed to absolute mission success in flight and in cyberspace.

Recruited and promoted to provide air communication support. Airman appointed Commander of a communications team unit of 20 for the air force militia of the State of Illinois and Air Reserve Component of the United States Air Force.