Jeff Ker Email & Phone Number

Malaysia

Selangor, Malaysia

Responsibilities:• Leading, control and motivate sales team of 8 MR to achieve individual and team sales targets by developing capable, well-trained and performance-oriented sales representatives.• Review achievement of territory sales against targets and initiate appropriate actions plan to ensure performance is in line with the company’s objectives.• Develop territory business plan based on key objectives and allocate resources for optimal sales impact and ensure optimal execution of plans of action (POA).• Provide in-field coaching to MRs’ to develop their competencies (selling skills, product knowledge, interpersonal skills etc)• Present monthly updates on Business Review Session to the leadership team commenting on sales achievement of the team and/or deviations from Business Plans and intended actions plan to align with the performance plan.• Maintain good contact and relationship with all Key Accounts/KOL/customers.Achievements:I. Sales Achievement• Achieved 121% against YTD Dec 2016 budget for total portfolio businesses with a contribution of RM25.038mil sales. (Exceeded RM4.418 mil sales VS. YTD 2016 budget).• 2016 High Achiever Award for First Line Manager (FLM) Category – Platinum Award.II. Management • Setting up and leading a new team/division of 8 MRs in 2016.• Taking lead in team re-structuring process with new territory alignment and relocation for 2015 and 2016 through extensive C&T profiling exercise.• Involved in National Action Plan (NAP) for key priorities brands and responsible for the successful implementation and execution of the plans from the sales team in 2014 - 2016.• Conducted 1st National Eczema Awareness Month (NEZAM) in collaboration with Persatuan Dermatologi Malaysia (PDM) and Malaysian Paediatric Association (MPA) – national level.• Participated in 21st Regional Conference of Dermatology (April 2014) at Danang, Vietnam.• Managed to produce Company Best MR Award in 2014 & 2016.

Selangor, Malaysia

Responsibilities:• Overseeing the sales team for Southern Region (Negeri Sembilan, Melaka and Johor state).• To ensure that all the sales representatives are performing their jobs in accordance to the company's objectives (i.e: hitting monthly target, increase customers base, increase new products penetration, to gain back lost customers and etc.).• To do fieldwork with the sales representatives to make sure that they are performing the jobs according to the company standard operation procedures (SOP).• Coaching the sales representatives in terms of handling customers’ enquiries/objections, new products knowledge, building rapport with the customers and etc.• To make sure that the team is doing well in terms of year-to-date (YTD) sales growth, customers base growth as well as products penetration growth.• Planning monthly, term and yearly team budget/target for each respective representative in Southern Region.

Selangor, Malaysia

Responsibilities:• Overseeing the sales team for Southern Region (Negeri Sembilan, Melaka and Johor state).• To ensure that all the sales representatives are performing their jobs in accordance to the company's objectives (i.e: hitting monthly target, increase customers base, increase new products penetration, to gain back lost customers and etc.).• To do fieldwork with the sales representatives to make sure that they are performing the jobs duty according to the company standard operation procedures (SOP).• Coaching the sales representatives in terms of handling customers’ enquiries/objections, new products knowledge, building rapport with the customers and etc.• To make sure that the team is doing well in terms of year-to-date (YTD) sales growth, customers base growth as well as products penetration growth.• Planning monthly, term and yearly team budget/target for each respective representative in Southern Region.

Selangor, Malaysia

Responsibilities:• Visit a minimum call of 9 Doctors and 2 Pharmacists daily to promote and detail the company range of products to the customers.• Handle customers’ enquiries; solve customers’ problems and issues as well as maintaining a good rapport with all types of customers.• To make sure that the company's objectives are met (i.e: hitting monthly target, increase customers base, increase new products penetration, to gain back lost customers and etc.)• Doing product demonstration to the customers to make sure that they fully understand the uniqueness as well as the quality of the products.

Bachelor'S (Hons) Degree In Mass Communications, Mass Communication/Media Studies, 2Nd Upper Class

Advanced Diploma In Mass Communications, Public Relations, Graduated With Merits

Scholarship recipient of Tan Sri Lee Loy Seng Foundation for the academic year 2007 until 2009 for the course of Advanced Diploma in Mass.

Diploma In Mass Communication, Public Relations, Graduated With Merits

Activities and Societies: 1. Chairperson of Student Welfare Committees 2006/2007 for School of Social Science and Humanities (SSSH). 2..